Step-by-step guide for Databox Solutions customers
Whether you’re working remotely or stepping away from your desk, it’s important to stay on top of your voicemails. With Databox Solutions’ hosted phone system, checking and managing your voicemail is simple.
Accessing Your Voicemail
Follow these steps to listen to and update your voicemail greetings:
- Dial 9999 from your hosted phone.
- When prompted, press
*to log in. - Enter your extension number (e.g. 1001).
- Enter your voicemail password (e.g. 1234).
- You’ll now enter the Mailbox Management Menu.
Voicemail Greeting Options
Once you’re in the mailbox system:
- Dial 1 – Access mailbox management
- Dial 2 – Record a new busy greeting
- Dial 3 – Record a new no answer greeting
- Dial 4 – Record an extended away/holiday greeting
These features let you customise how your business sounds to callers when you’re unavailable.
Need help setting up your Voicemail on Hosted Phone Systems or resetting your password?
Call us on 1300 603 404 or get in touch online.
Can I Check Voicemail Remotely?
Yes! You can also check your voicemail from an external phone. Simply dial your main business number, wait for the voicemail greeting, press *, then follow the same login steps. This ensures you’re never out of touch — even when you’re offsite.
Need Help with Your Voicemail Setup?
If you’re unsure of your extension, PIN, or want to learn more about voicemail features like message forwarding or voicemail-to-email, our support team is here to help.
📞 Call us at 1300 603 404
🌐 Or contact us online
Why Choose Databox Hosted Phone Systems?
With a Databox-hosted PBX system, you’re not just getting a phone, you’re getting a complete communication solution backed by expert local support. Voicemail access, call routing and professional greetings are just a small part of what we offer to keep your business running smoothly.
