ISO 27001 certified · Bitdefender Top MSP Australia 2025
Most small businesses face the same threats as large enterprises, without a security team to deal with them. We manage your protection: Bitdefender MDR on your computers and servers, 24/7 monitoring by Bitdefender’s analysts, and a team in Brisbane and Melbourne who knows your setup.
Tell us about your business and how it’s protected now. We’ll look at your risks and recommend what to fix first.
Free, no obligation (privacy policy). Prefer to talk? Call 1300 603 404.
Our services
Each service is sized to your environment and risks, so you pay for what you need. Take one on its own, or as part of our managed IT services.
Every PC, laptop and server is a possible way in. Bitdefender MDR detects and blocks threats on each protected device, and its analysts investigate anything suspicious.
Bitdefender’s security operations centre watches your protected devices around the clock. Its analysts can isolate a compromised device and alert our team.
Many breaches start with someone clicking a link. Simulated phishing and short training modules help your staff recognise these attacks.
We install, configure and manage business firewalls, and review the rules regularly so old exceptions don’t stay open.
Scans of your internal and external network find weaknesses and rank them by risk, so you know what to fix first.
If you’re hit, we work to contain the threat, recover your systems and find out how it happened, so you can close the gap.
Why us
We monitor, test and adjust your defences after they’re installed. Databox has offices in Brisbane and Melbourne, supports clients across Australia, and was named in the CRN Fast50 for 2024.
Bitdefender named us its top performing MSP in Australia for 2025 and a top reseller in ANZ.
Both certifications, independently accredited by JAS-ANZ, cover our Brisbane and Melbourne offices.
Our engineers in Brisbane and Melbourne act on alerts, keep you informed and handle your support calls. On-site visits are available nationwide.
Data we host for you, including backups, is kept in Australian data centres.
We assess your environment, industry and exposure first, then recommend only what your business needs.
We map your controls to the Essential Eight and the Privacy Act, so you know where you stand when auditors or insurers ask.
We offer endpoint protection with Bitdefender MDR, 24/7 threat monitoring by Bitdefender’s security operations centre, security awareness training, firewall and network security, vulnerability assessments and incident response.
Each is available on its own or as part of our managed IT services. We work with businesses in Brisbane, Melbourne and across Australia.
It depends on how many devices and users you have and the level of cover you need, so we don’t publish a price list. We assess your environment first, recommend only the services you need, and give you a fixed monthly cost with nothing hidden. Request a free assessment for a quote.
The Essential Eight is the Australian Signals Directorate’s set of eight baseline strategies for protecting organisations against cyber attacks: application control, patching applications, Microsoft Office macro settings, user application hardening, restricting admin privileges, patching operating systems, multi-factor authentication and regular backups.
We run Essential Eight assessments, show where you sit against each maturity level, and help you work towards the level you’re aiming for. We then monitor the controls so you can see if anything slips.
With several layers. Bitdefender MDR detects ransomware on protected devices and can roll back encrypted files. Microsoft 365 email security filters out most phishing emails before they reach inboxes. Simulated phishing campaigns teach staff to spot the ones that get through, and 24/7 monitoring looks for suspicious behaviour across your devices.
No single control stops every attack, which is why we use several.
Bitdefender’s security operations centre monitors protected devices 24/7, including nights, weekends and public holidays. Its analysts can isolate a compromised device and alert us. Our team then works with you on next steps. After-hours support from our own engineers is available as an add-on.
Yes. Databox Solutions is 100% Australian owned and operated, with our head office in Loganholme, Brisbane, and a second office in Melbourne. We support businesses across Australia, with on-site visits available nationwide. We hold ISO 9001 and ISO 27001 certification, accredited by JAS-ANZ, and Bitdefender named us its top performing MSP in Australia for 2025.
Antivirus blocks known threats on each device. Managed cyber security adds people who monitor your environment, investigate unusual behaviour and respond to incidents, plus staff training and firewall management. For most businesses, endpoint protection, monitoring and training together give much stronger cover than antivirus alone.
Tell us about your environment and we’ll put together a security plan built around your actual risks.
Call us on 1300 603 404 or fill in the form at the top of this page.
