Databox solutions

Office Phone System for Australian Businesses

Reliable. Affordable. Supported Locally.

Need a phone system that actually fits your business? We’ve got you.
  • Choose what works for you – VoIP / Cloud or On-Premise PBX
  • Local support from real people in Brisbane and Melbourne
  • Only pay for what you need – no extras
  • Easy setup, no tech headaches
  • Got old phones? Trade them in for credit
Whether you’re starting small or expanding across locations, we design smart, scalable phone systems that make communication effortless.
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business phone system
VoIP Phone System
Cloud / Hosted
Teams Calling
Call Centre
PBX
SIP Trunk
Business phone system

Ready to upgrade your phone system?

Future-proof your business communication. We help Australian businesses upgrade to flexible, cost-saving phone systems. Tell us what you’re looking for and we’ll guide you to the right solution.

Tailored Phone Systems for Every Business Size

small business phone

Small Business Phone Systems

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Medium business phone system

Medium Business Phone Systems

  • Scalable solutions to support growth.
  • Advanced call handling, auto-attendant, and call routing.
  • Secure VoIP and PBX solutions for seamless communication.
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enterprise phone systems

Enterprises Phone Systems

  • Enterprise-grade reliability with multi-site connectivity.
  • Advanced security with end-to-end encryption and multi-layer authentication.
  • Seamless integration with UCaaS platforms and call analytics.
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Phone Systems Built for Your Industry

Healthcare

  • HIPAA-Compliant, Secure Communication
  • Telehealth and Remote Patient Support
  • EHR System Integration
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Legal

  • Confidential & Secure Calls
  • Voicemail-to-Email for Case Management
  • Multi-Office Connectivity
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Real Estate

  • Mobile-Friendly for Agents on the Go
  • Call Tracking & CRM Integration
  • Virtual Property Tours via Video
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Hospitality

  • Seamless Guest & Staff Communication
  • Integrates with Booking and CRM Systems
  • Cloud-Based Flexibility
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Construction

  • Rugged and Reliable Equipment
  • Wireless VoIP for Field Teams
  • Project Management Tool Integration
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Education

  • Campus-Wide Connectivity
  • Remote Learning Support
  • Integration with School Systems
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VoIP Express Softphone Solutions

Databox Solutions is proud to offer our innovative softphone solution, designed to meet the needs of modern businesses. Our softphone provides a cost-effective and flexible alternative to traditional phone systems, allowing users to make and receive calls directly from their computer or mobile device.

  • Make and receive calls directly from your computer/mobile device.
  • Collect data to optimise customer experience
  • Utilise: Recording, Call Transfer and Call Analytics
  • Databox hosts your system, giving you expert local support

With advanced features such as call recording, call transfer, and real-time call analytics, our soft phone offers a powerful and intuitive communication solution. Contact us today to learn more about how our softphone and headset bundle can benefit your business.

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Essential Phone Features for Smarter Business Communication

Call Recording

Capture and store calls for training, compliance, and quality assurance.

Real-Time Analytics

Monitor call performance, gain insights, and improve communication strategies.

Auto-Attendant

Automate call routing with a virtual receptionist, ensuring professional and efficient call handling.

Voicemail to Email

Receive voicemail messages directly in your email inbox for convenient access and quick responses.

Softphone & Mobile Integration

Make and receive business calls from any device, ensuring flexibility for remote and mobile workforces.

Call Forwarding

Redirect incoming calls to alternate numbers or devices, ensuring no important calls are missed.

Video Conferencing Integration

Connect seamlessly with teams and clients through integrated video conferencing tools.

Call Queue Management

Manage high call volumes with queue monitoring, ensuring efficient customer service and reduced wait times.

Why Businesses Choose Databox Solutions

  • 100% Local Australian Support Work directly with experienced specialists in Brisbane and Melbourne – no offshore call centres.
  • Right-Fit Recommendations We don’t oversell. We design phone systems that suit your business today and scale tomorrow.
  • End-to-End Delivery From discovery and number porting to configuration, training and ongoing support – we manage the entire journey.
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Business Phone Systems, Internet & Managed IT

The Cost of Setting up an Office Phone System

Phone System Options

What Affects the Cost?

  • Team size – Whether you’re a solo starter or a business with multiple sites, we’ll recommend the setup that fits you best.
  • Devices – You can bring your own, buy or rent phones and accessories, whatever suits you.
  • Features – Only pay for what you need. Choose the tools that right for your team, no unnecessary extras.
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phone system

How We Calculate Your Pricing

Want a customised cost estimate? Contact us and we’ll find the best office phone system for your business!

Databox Solutions

Looking for the right phone system for your business?

Let our local experts guide you. Whether you’re upgrading, expanding, or starting fresh, we’ll recommend a solution tailored to your team size, call needs and budget. No pushy sales, just clear advice and a system that works for you. Fill in your details and we’ll be in touch shortly.

Business Phone Systems FAQs

A business phone system is the way your company handles all phone calls. It connects your phones, your team, and your customers so calls can be answered quickly and professionally. How it works
  • Lets you make and receive calls from desk phones, mobiles, or computers
  • Sends calls to the right person or team, such as sales, service, or reception
  • Includes helpful features like voicemail, call transfer, on-hold music, and call menus
  • Can run over the internet (VoIP) or through older-style phone lines
Why your business needs a phone system
  • Gives you one main business number so you look professional
  • Makes it easier for customers to reach the right person the first time
  • Supports staff working from home or across multiple locations
  • Can help reduce phone costs compared to older phone services
  • Improves customer experience with VoIP features like call queues, menus and call recording

Databox Solutions offers a full range of business phone systems, including:

Not sure which one is right for you? Contact Databox Solutions for expert guidance!

At Databox Solutions, we tailor phone systems based on your business size and needs:

  • Starter / Small Business (1–10 users, grows easily to 50+): All-in VoIP with local Aussie support.
  • Growing Business / Medium Business (11–50 users): Multi-handset, call queues, mobiles, remote sites.
  • Multi-Site / Large Business (50+ users): Advanced routing, reporting, integrations.

Not sure which category your business fits into? Get in touch and we’ll recommend the perfect system for your needs.

Databox Solutions’ phone systems come with a wide range of features, including:

  • Call Routing & Forwarding – Direct calls efficiently to the right department.
  • Voicemail-to-Email – Get messages transcribed and sent to your inbox.
  • Conference Calling – Host virtual meetings effortlessly.
  • CRM Integration – Connect with your business tools.
  • Scalability – Add users and features as your business grows.

You can view full VoIP features here.

Yes – absolutely!
At Databox Solutions, we make the process simple with number porting, so you can keep your existing business number when switching to a new system. Our team handles the transition from start to finish, ensuring it’s smooth, fast, and disruption-free, your customers won’t even notice the change.

Thinking about expanding with a new 1300/1800 number? We can set that up for you too. Contact us today!

Yes. Databox Solutions operates under ISO 9001 and ISO 27001 certified management systems.

The cost depends on the system type, features, and business size. Databox Solutions offers flexible pricing with no hidden fees. Send us your phone bill, and we’ll calculate how much you could save, many businesses reduce costs by up to 70% on call charges!

Contact us for a free cost analysis!

  • VoIP Systems: Run over the internet, offering flexibility, remote access, and lower costs.
  • Traditional Landlines: Use physical wiring, ideal for businesses with limited internet access.

At Databox Solutions, we can assess your needs and recommend the best system for your business.

Book a consultation to find the best phone system for your business!

A PBX (Private Branch Exchange) is an internal phone network managing multiple extensions, call routing, and conferencing. Databox Solutions provides both on-premises and cloud-hosted PBX solutions to suit different business needs.

Need a PBX system? Talk to us today!

Reliable support is essential to keep your phone system running smoothly. At Databox Solutions, our team provides:

  • Proactive system monitoring to help prevent issues before they arise
  • Fast issue resolution to minimise downtime
  • Ongoing maintenance & upgrades to ensure optimal performance

Our experts are always ready to assist with any system-related concerns and guide you through troubleshooting if needed.

Need help? Get in touch with our support team today!