Business Phone Systems Australia

A reliable phone system is essential for any business looking to improve communication, enhance productivity, and reduce costs. At Databox Solutions, we’re not just about selling phone systems – we’re about providing tailored communication solutions that fit your business perfectly. Whether you need a VoIP phone system, cloud-hosted solution, or a traditional PBX system, we ensure seamless integration and superior call quality so you can focus on what really matters – running your business.

VoIP Solutions

Cloud Phone Systems

Call Centre Solutions

Tailored Phone Systems
for Every Business Size

Small Business Phone Systems

Affordable and hassle-free to set up.
Supports VoIP, cloud-based, and hybrid solutions.
Integrates with Microsoft Teams, CRM software, and mobile devices.

Medium Business Phone Systems

Scalable solutions to support growth.
Advanced call handling, auto-attendant, and call routing.
Secure VoIP and PBX solutions for seamless communication.

Enterprises Phone Systems

Enterprise-grade reliability with multi-site connectivity.
Advanced security with end-to-end encryption and multi-layer authentication.
Seamless integration with UCaaS platforms and call analytics.

Custom Phone Systems
Designed for Your Industry

Healthcare

HIPAA-compliant secure communication.
VoIP-based telehealth support for remote patient communication.
Works with electronic health records (EHR) systems.

Legal

Confidential call recording & secure client communication.
Voicemail-to-email for efficient case management.
Multi-office support for law firms and legal practices.

Real Estate

Mobile-friendly phone systems for agents on the go.
Call tracking and CRM integration to never miss a lead.
Video conferencing solutions for virtual property tours..

Hospitality

Seamless communication solutions for hotels, restaurants, and resorts.
Integration with booking and CRM platforms to enhance guest experiences.
Cloud-based communication

Construction

Rugged phone systems built for tough environments.
Wireless VoIP solutions for mobile teams.
Seamless integration with project management tools..

Education

Reliable campus-wide phone systems to keep students and staff connected.
Cloud-based solutions for remote learning.
Integration with school management systems.

VoIP Express Soft Phone Solutions

Databox Solutions is proud to offer our innovative soft phone solution, designed to meet the needs of modern businesses. Our soft phone provides a cost-effective and flexible alternative to traditional phone systems, allowing users to make and receive calls directly from their computer or mobile device.

Make and receive calls directly from your computer/mobile device.
Collect data to optimise customer experience
Utilise: Recording, Call Transfer and Call Analytics
Databox hosts your system, giving you expert local support

With advanced features such as call recording, call transfer, and real-time call analytics, our soft phone offers a powerful and intuitive communication solution. Contact us today to learn more about how our soft phone and headset bundle can benefit your business.

Essential Phone Features for Smarter Business Communication

Call Recording

Capture and store calls for training, compliance, and quality assurance.

Real-Time Analytics

Monitor call performance, gain insights, and improve communication strategies.

Auto-Attendant

Automate call routing with a virtual receptionist, ensuring professional and efficient call handling.

Voicemail to Email

Receive voicemail messages directly in your email inbox for convenient access and quick responses.

Softphone & Mobile Integration

Make and receive business calls from any device, ensuring flexibility for remote and mobile workforces.

Call Forwarding

Redirect incoming calls to alternate numbers or devices, ensuring no important calls are missed.

Video Conferencing Integration

Connect seamlessly with teams and clients through integrated video conferencing tools.

Call Queue Management

Manage high call volumes with queue monitoring, ensuring efficient customer service and reduced wait times.

Why Choose Databox Solutions for Your Business Phone System?

We Know Business Communication Inside Out – With over 20 years of hands-on experience, we design phone systems that just work.
Solutions That Fit Your Needs – Whether you’re a small startup or a large enterprise, we tailor solutions to suit your business.
Save Money & Scale Easily – Our systems grow with your business, helping you cut costs and boost efficiency.
Local Australian Support – No frustrating offshore call centres – just real experts ready to help.
Seamless Integration – Connect your phone system with Microsoft Teams, CRM software, and remote working tools effortlessly.

The Cost of Setting up an Office Phone System

1. Type of Phone System

VoIP Phone System – Uses the internet for calls, cost-effective, and ideal for remote teams.
Cloud-Based Phone System – Subscription-based, scalable, and requires minimal hardware.
PBX Phone System – On-premise solution with dedicated control and customisation.

2. Number of Users & Business Size

Small, medium, and large businesses have different infrastructure requirements.
Our experts will assess your needs and recommend the most suitable setup.

3. Hardware & Installation Needs

Desk phones, headsets, network upgrades, and call management software impact the cost.
Our team ensures seamless installation and system optimisation.

4. Monthly Service & Features

VoIP, cloud, and PBX systems have different call packages and features.
Integration with CRM, Microsoft Teams, and remote work tools is available.

How We Calculate Your Pricing

Want a customised cost estimate?
Call us at 1300 603 404 and let’s find the best office phone system for your business!

Send Us Your Phone Bill & See How Much You Can Save!

Thinking about upgrading your business phone system? Send us your latest phone bill, and our experts will analyse your current costs and show you exactly how much you can save with our advanced phone solutions. Many businesses save up to 70% on call costs — find out how much you could be saving today!

Get Started with Databox Solutions

Don’t let IT hassles slow you down. With Databox Solutions, you get industry-leading Managed IT Services that drive productivity, strengthen security, and support business growth.

Experience true peace of mind knowing your IT infrastructure is in the hands of seasoned professionals. Contact us today to discuss how our flexible service plans can be tailored to meet your business needs.

Business Phone Systems – FAQs

What Types of Business Phone Systems Are Available?

Databox Solutions offers a full range of business phone systems, including:

VoIP (Voice over Internet Protocol): Cost-effective and feature-rich, perfect for modern businesses.
PBX (Private Branch Exchange): On-premises or hosted solutions for businesses needing advanced call management.
Cloud-Based Phone Systems: Scalable and flexible, with remote access and CRM integration.
Traditional Landline Systems: Reliable for businesses that still require copper-wire connections.

Not sure which one is right for you? Contact Databox Solutions for expert guidance!

How Do I Determine the Right System for My Business Size?

At Databox Solutions, we tailor phone systems based on your business size and needs:

Small Business (1-8 users): Cost-effective VoIP or cloud-based systems.
Medium Business (8-16 users): Hybrid solutions for growth and flexibility.
Large Business (16-32 users): Advanced PBX or cloud-hosted systems with enterprise-level features.
Corporate (32+ users): Fully scalable, high-volume systems with multi-site connectivity.

We help businesses of all sizes find the right phone system—contact us for a tailored recommendation!

What Features Should I Look for in a Business Phone System?

Databox Solutions’ phone systems come with a wide range of features, including:

Call Routing & Forwarding – Direct calls efficiently to the right department.
Voicemail-to-Email – Get messages transcribed and sent to your inbox.
Conference Calling – Host virtual meetings effortlessly.
CRM Integration – Connect with your business tools.
Scalability – Add users and features as your business grows.

You can view full features here.

Can I Keep My Existing Phone Number?

Yes! Databox Solutions handles number porting so you can keep your existing business number when switching to a new system. We ensure a smooth transition without service disruptions.

Switch today and enjoy lower costs with better features!

How Much Does a New Phone System Cost?

The cost depends on the system type, features, and business size. Databox Solutions offers flexible pricing with no hidden fees. Send us your phone bill, and we’ll calculate how much you could save—many businesses reduce costs by up to 70% on call charges!

What’s the Difference Between VoIP and Traditional Landline Systems?

VoIP Systems: Run over the internet, offering flexibility, remote access, and lower costs.
Traditional Landlines: Use physical wiring, ideal for businesses with limited internet access.

At Databox Solutions, we can assess your needs and recommend the best system for your business.

Book a consultation to find the best phone system for your business!

What Is a PBX System, and Do I Need One?

A PBX (Private Branch Exchange) is an internal phone network managing multiple extensions, call routing, and conferencing. Databox Solutions provides both on-premises and cloud-hosted PBX solutions to suit different business needs.

Need a PBX system? Talk to us today!

How Important Is Customer Support and Maintenance?

Reliable support is essential to keep your phone system running smoothly. At Databox Solutions, our team provides:

Proactive system monitoring to help prevent issues before they arise
Fast issue resolution to minimise downtime
Ongoing maintenance & upgrades to ensure optimal performance

Our experts are always ready to assist with any system-related concerns and guide you through troubleshooting if needed.

Need help? Get in touch with our support team today!