VoIP Phone System

  • BYO devices or rent/purchase from us
  • Desktop & mobile VoIP apps included – work from anywhere
  • Flexible plans with transparent pricing and no hidden fees
  • 100% Australian-based support from real people
  • Fast, expert setup to get your team running smoothly
  • Packed with VoIP features at no extra cost
VoIP phone systems - VoIP app

Upgrade from Traditional Telephone Systems to a Cloud-Based VoIP Solution

A modern VoIP Phone System keeps your business connected by routing every phone call over secure, high-speed internet instead of ageing copper lines. Whether you’re handling customer bookings, sales enquiries, or internal communication, your phone number stays active across all your devices.

Improve responsiveness, reduce missed calls, and give your customers a smoother communication experience.

Why Australian Businesses Choose Databox Solutions

  • Seamless migration from traditional telephone systems
  • Flexible VoIP plans designed for small business budgets
  • Your choice of cloud-based phone solutions and modern handsets
  • Local Australian support whenever you need help
  • Easy portability of your existing phone number
  • Advanced voice over IP features for better productivity
VoIP phone system
poly phone

Desk Phones

Our range of desk phones and IP handsets deliver smooth communication with features like HD voice, video conferencing, and Microsoft Teams integration.
yealink VoIP phone range

Yealink VoIP Phone

Upgrade your office with premium handsets and conference devices. Yealink offers exceptional audio quality, reliability and compatibility with VoIP PBX platforms.
business headset

Premium Quality Headsets

We supply the best business headsets for crystal-clear calls and all-day comfort, including Jabra, Poly, and EPOS. Excellent sound quality and easy to set up.

Why choose VoIP Phone System

NBN-Ready for Superior Call Quality

Our VoIP service is fully optimised for the NBN, delivering high-speed connectivity and crystal-clear call quality. Say goodbye to static, lag and dropouts.

Effortless Setup & Integration

Whether you're upgrading from a traditional phone system or rolling out VoIP for the first time, our cloud-hosted PBX works with any business internet connection.

Fast Deployment, Expert Support

Our project managers tailor a scalable VoIP solution that grows with your business with responsive helpdesk support from our Brisbane and Melbourne team.

Customisable & Cost-Effective Plans

Only pay for the features you need, including:Call recording, Voicemail-to-email, Auto-attendant' Audio and video conferencing, Microsoft Teams integration

Simplify Your Business Communication

Databox Solutions gives you a streamlined way to manage your business phone system, business internet and managed IT services – all on one bill.

  • One bill, one team, one streamlined setup
  • Fast local support from our Brisbane and Melbourne based helpdesk
  • Local support from our Brisbane and Melbourne teams, with service available Australia-wide

Need a national presence? We also offer: 1300 & 1800 numbers for professional call routing.

Business Phone Systems, Internet & Managed IT

VoIP Phone System
Frequently Asked Questions (FAQ)

A VoIP (Voice over Internet Protocol) phone system allows businesses to make and receive calls over the internet instead of traditional phone lines. It offers lower costs, better flexibility, and advanced communication features like call forwarding, voicemail-to-email, and CRM integration.

VoIP converts your voice into digital data and transmits it over the internet. Instead of using copper landlines, VoIP allows businesses to make calls from any device – including desk phones, computers, or mobile apps – wherever there’s an internet connection.

  • Cost Savings – No expensive phone lines, lower call rates.
    Scalability – Easily add or remove users as your business grows.
  • Mobility – Make and receive calls from anywhere.
  • Advanced Features – Call forwarding, auto-attendant, call recording, and voicemail-to-email.
  • Integration – Works with Microsoft 365, CRMs, and business applications.

Not necessarily. You can:

  • Use existing VoIP-compatible desk phones
  • Turn your smartphone into a VoIP phone with our mobile app
  • Make calls from your computer using a web-based softphone

If you need new VoIP phones, contact us for recommendations on the best models.

Yes! Our VoIP system able to integrates with:

  • Microsoft 365 & Teams – Make calls directly from Teams
  • CRM Software – Works with Salesforce, Zoho, HubSpot, and more
  • Helpdesk & Support Platforms – Improve customer service efficiency

Get Started Today – Our team will guide you through every step.

Yes! With our VoIP mobile app, you can make and receive business calls from your smartphone, just like using an office phone. This is perfect for remote teams and employees working from home.

Our VoIP system has failover options to ensure business continuity:

  • Call Forwarding to Mobiles – Automatically reroute calls to mobile phones.
  • Backup Internet Options – We can help set up secondary internet connections.
  • Voicemail-to-Email – Never miss a message, even when offline.

Yes! With high-speed internet and the right network setup, VoIP calls are crystal-clear, often better than traditional phone lines. Our VoIP system includes HD voice quality and noise reduction technology.

Absolutely! Our VoIP phone system includes:

  • End-to-end call encryption
  • Firewall and fraud protection
  • Secure data centres with 99.99% uptime

Security is our top priority, ensuring your business calls remain private and protected.

No! Our fully managed VoIP service means we handle everything for you from setup to maintenance. You can focus on your business while we take care of your phone system.

Yes! Our VoIP system is designed for businesses of all sizes, including:

  • Call Centres – Smart call routing and real-time analytics
  • Multi-Location Offices – Connect all locations under one system
  • Growing Teams – Easily scale as your business expands
Databox Solutions

Transform Your Business Communications: Get a Customised VoIP Phone System from Databox Solutions

Simply fill out our easy-to-use online form to receive a quote customised to your requirements. If you prefer a more personal approach, our friendly team is on hand to assist you over the phone at 1300 603 404. Get your customised quote today and discover the difference a tailored VoIP phone system can make to your business.