Cloud Phone Systems for Australian Businesses

Cloud phone systems replace traditional on-site hardware with a flexible, internet-based solution your team can use from anywhere: office, home, or on the road.

Databox Solutions sets up and manages your system end-to-end, with Australian-based support whenever you need it. No complicated installs, no surprise costs, and a dedicated Australian team behind you every step of the way.

Whether you have 2 staff or 200, your system scales with you.

Cloud phone system
Databox Solutions

Switch to a Cloud Phone System That Fits Your Business

Whether you need VoIP, cloud, hybrid or on-prem, we’ll recommend the right solution for your setup and budget. Call 1300 603 404 or submit your details here and get back to you with the best options.
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phone system yealink IP phone

How Small Businesses Thrive with Cloud Phone Systems

Discover the game-changing advantages that Databox Solutions’ Cloud Phone Systems bring to small businesses. Our tailored solutions empower your enterprise with enhanced connectivity, providing a smarter and user-friendly interface that aligns perfectly with the NBN advantage.

Cost-Efficiency

Databox Solutions are revolutionising the way business phone systems are created. Forget expensive set up fees and equipment with no support. Get an affordable cloud solution that works for you. Databox Solutions will manage your cloud phone system from start to finish.

User-Friendly Interface

Navigate your business communication effortlessly. Our systems feature a user-friendly interface, ensuring that even those without extensive technical expertise can manage and customize their phone systems efficiently.

NBN Advantage

Ride the wave of high-speed connectivity facilitated by the NBN rollout. Databox Solutions maximizes your data speed, resulting in seamless communication and faster response times for your business.

Innovation & Affordability

Join the ranks of businesses benefiting from innovation without breaking the bank. Databox Solutions delivers a perfect blend of cutting-edge technology and affordability, helping small businesses stay competitive in today’s dynamic market.

Tailored Handsets

Choose from a diverse range of phone handsets to meet your unique business needs. Our Cloud Phone Systems are adaptable, ensuring you have the right tools to enhance communication and collaboration.

phone systems
phone system

When it comes to Cloud Phones or Hosted Phone Systems, the power lies in the cloud, not just the handset. Unlike traditional phone systems where most of the system’s capabilities reside in the handset, hosted cloud systems have their intelligence in the cloud. Handsets serve as user-friendly interfaces, with features seamlessly added to the cloud-based setup by your provider.

 

For the popular VoIP Express Hosted Phone System, we offer a range of handsets from the trusted Yealink brand. Choose from their diverse selection of traditional desk phones and wireless handsets, ensuring optimal flexibility and functionality for your business communication needs.

Key Features of Cloud Phone System

With our fully-hosted cloud-based phone system, you’ll gain access to a feature-rich phone system across all the handsets in your setup. Experience the comprehensive capabilities of Databox Solutions, enhancing communication efficiency and productivity for your business.

  • Dedicated Phone Number
  • Call TransferCall Waiting
  • Voicemail To Email
  • Day And Night Greetings
  • Call Park, Hold + Pickup
  • Full Auto Attendant
  • Music On Hold
  • Call Flow Hunt Groups
  • Extension Dialing
Hosted Phone features

Cloud Phone System: Frequently Asked Questions (FAQ)

A Cloud Phone System is a VoIP-based (Voice over Internet Protocol) phone service that operates over the internet instead of traditional phone lines. It allows businesses to make and receive calls from anywhere using desk phones, mobile apps, or computers, without needing expensive on-premise hardware.
Cloud phone systems use the internet to route voice calls instead of relying on traditional copper phone lines. Calls are transmitted digitally, offering higher quality, flexibility, and scalability. Businesses can access features like call forwarding, voicemail-to-email, video conferencing, and CRM integrations—all managed through a simple online portal.
  • Cost Savings – No expensive hardware or maintenance costs.
  • Flexibility & Mobility – Work from anywhere with a mobile app or softphone.
  • Scalability – Add or remove users and features as your business grows.
  • Advanced Features – Includes call recording, auto-attendant,
  • video conferencing, and more. Reliability & Security – 99.99% uptime with encryption for secure calls.
Yes! We offer number porting, allowing you to transfer your existing business phone number to our cloud system without any disruption.

No, a cloud phone system works with:

  • Existing VoIP-compatible desk phones
  • Softphones on desktops/laptops
  • Mobile apps on iOS and Android

We can help you choose the best setup for your business.

Yes, our system supports international calling at competitive rates. We also offer plans with unlimited local and national calls, and cost-effective international call packages.
Our cloud phone system offers 99.99% uptime, with redundant servers and failover options to ensure uninterrupted service. In case of an internet outage, calls can be automatically redirected to mobile numbers or alternative devices.
Yes! We use encryption protocols and security measures to protect your business calls and data. Our system is regularly updated to safeguard against cyber threats.
Databox Solutions

Get Started with the Cloud Phone System Today!

Choosing the right phone solution for your business doesn’t have to be complicated. Contact us today.

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Do you need NBN broadband with your Phone System?