Stop threats before they stop your business. Databox Solutions delivers Bitdefender Managed Detection & Response (MDR) to Brisbane organisations – combining 24/7 SOC monitoring, human-led threat hunting, and rapid incident response, all powered by the world’s most tested cybersecurity platform.
Available as a standalone service or as part of our broader managed IT services.
Traditional antivirus and firewalls react to known threats, MDR goes further. Managed Detection & Response is a fully outsourced security service where a dedicated team of experts monitors your environment around the clock, hunts for hidden threats, and responds to incidents on your behalf. For Brisbane businesses without the budget or resources to run an in-house Security Operations Centre, Bitdefender MDR delivers enterprise-grade protection at a predictable monthly cost.
All plans are delivered and supported locally by our Brisbane team. Pricing is tailored to your environment,contact us for a custom quote. Need broader IT support? See our managed IT services.
The ideal entry point for small and mid-sized Brisbane businesses. Get genuine 24/7 MDR, not just managed antivirus, at an accessible price point, with proactive threat hunting included.
Full-featured MDR with a guaranteed 30-minute incident response SLA and a dedicated Security Account Manager. Designed for growing Brisbane businesses with business-critical systems.
The most comprehensive MDR available. Adds continuous dark web monitoring on top of full MDR coverage, protecting your credentials, intellectual property, and brand reputation beyond the perimeter.
Bitdefender MDR protects your entire environment, covering Windows, macOS, and Linux endpoints, cloud workloads across AWS, Azure, and GCP, Microsoft 365 and Google Workspace, and internal network traffic. Beyond known threats, it detects fileless malware, APTs, lateral movement, and sophisticated living-off-the-land attacks that traditional tools miss.
Get a free assessmentWindows, macOS & Linux devices across your business
AWS, Azure & GCP environments monitored continuously
SaaS activity tracked via native API integrations
Lateral movement, fileless malware, APTs & zero-days
Bitdefender is one of the most independently tested and awarded cybersecurity platforms on the planet. Paired with Databox’s local Brisbane expertise, you get global-grade protection with the support of a team that knows your environment personally. Also trusted by healthcare providers through our sister brand Databox Health.
Databox Solutions is recognised as a Bitdefender Top Performing MSP Partner, giving Brisbane businesses access to priority support, advanced tooling, and a proven delivery track record.
Databox Solutions holds ISO certification, demonstrating our commitment to internationally recognised standards in information security management and service delivery.
Bitdefender’s global SOC operates around the clock, nights, weekends, public holidays. Over 285 analysts, researchers, and threat hunters working so you don’t have to.
MDR doesn’t wait for alerts. Analysts actively hunt for signs of hidden adversaries, minimising attacker dwell time before damage occurs.
Bitdefender MDR supports alignment with the ASD Essential Eight and the Australian Privacy Act — giving Brisbane businesses confidence in audits, reviews, and regulatory requirements.
Databox sits between you and Bitdefender’s global platform — our Brisbane engineers know your environment and are on hand to translate alerts into action and keep you informed throughout.
Antivirus reacts to known threats automatically. MDR adds a team of human analysts who monitor your environment 24/7, hunt for hidden threats, investigate alerts, and take response actions — including isolating compromised systems on your behalf.
Bitdefender’s contractual SLA guarantees a Security Account Manager contacts your emergency contact within 30 minutes of an incident being declared, with a flash report and immediate containment actions already underway.
Yes. MDR Foundations was built specifically for organisations without large internal IT teams. It provides the same human-led, 24/7 protection as enterprise MDR at a price point accessible to SMBs.
Bitdefender MDR supports several Essential Eight mitigation strategies including application control, patching, and restricting admin privileges. Databox can map your MDR coverage to your specific compliance requirements.
Yes. Bitdefender MDR is delivered through the GravityZone platform and integrates with common RMM and PSA tools. If you’re already using GravityZone, MDR can be added without deploying new agents or platforms.
Tell us about your environment and our Brisbane team will recommend the right Bitdefender MDR plan, tailored to your risk profile and budget, not a generic package.
