Take advantage of our leading SIP Trunk service and see how much you can save while improving your communication capabilities. Contact us to discuss your needs or to request a tailored quote.
Our SIP trunking services for SMBs offer the flexibility, cost savings and reliability growing businesses need:
Our SIP Trunks are priced to deliver exceptional value without compromising quality.
Feel confident knowing your SIP Trunks are backed by a dedicated Australian-based team.
Keep your current phone system and simply swap or add SIP Trunks as your new carriage service.
Our SIP Trunking solutions offer unmatched flexibility as your business communication needs evolve.
We prioritise call quality and uptime with advanced network infrastructure built for business.
A comprehensive suite of features designed to improve your communication efficiency and customer experience.
Keep your existing phone numbers or get new local numbers easily to maintain business continuity.
Our SIP trunks enable your existing on-premises phone systems to work securely and efficiently.
As a leading SIP trunk provider in Australia, Databox Solutions supports businesses across Brisbane, Melbourne, the Gold Coast and beyond. We tailor every solution to your environment and ensure a smooth transition to smarter voice communications.
We also make sure your phone system is compliant with Australian telecommunications standards, helping your business stay protected and up to date.
Learn more from the Australian Communications and Media Authority (ACMA) about legal requirements for business telephony.
A SIP trunk is a virtual phone line that uses the internet (instead of physical copper lines) to connect your PBX system to the public telephone network. It allows your business to make and receive calls via VoIP while keeping your existing phone setup.
Yes! SIP trunks are designed to work with most modern PBX phone systems, including on-premise hardware from NEC, Panasonic, Avaya, 3CX and more. If you’re unsure about compatibility, our team can assess and guide you.
Sip trunking can be more cost effective over a hosted based setup by offering a pay as you go solution or a fixed price solution. By taking up a SIP trunk, you can set the cost based on the amount of total calls at one time or take up our pay as you go plans to ensure you only pay for what you use.
We recommend a stable NBN or Fibre connection to ensure smooth voice quality services. Our team will help assess your current internet capacity during the setup process.
SIP trunk channels, also known as call paths or lines, determine how many concurrent calls your business can handle. Each channel supports one incoming or outgoing call at a time. For example, if you have 8 channels, you can have up to 8 simultaneous calls. You can easily scale up or down based on your call volume needs.
PBX stands for Private Branch Exchange. It’s a private telephone system used within a business that allows users to communicate internally and externally. A PBX manages call routing, voicemail, extensions, transfers, and more. When paired with SIP trunking, your PBX connects to the outside world using the internet, making your phone system smarter and more cost-effective.
Yes. SIP trunking uses encrypted protocols and can be configured with firewalls, VPNs, and other security measures. Databox Solutions also offers managed security options for extra peace of mind.
That depends on how many concurrent calls your business handles. Most small to medium businesses start with 4 – 10 channels. We’ll help you choose the right plan based on your usage patterns.
Let us help you build a future-ready business phone system – reliable, scalable and backed by expert local support.
