internet nbn hero small business nbn

Business NBN Plans with a Static IP and Local Support

Databox Solutions supplies and supports Business NBN for businesses across Australia from our Brisbane head office, with unlimited data and a static IP on every plan.

  • No data cap and no speed shaping
  • Brisbane-based helpdesk

Get a Business NBN Quote

Include your business address in the message and we’ll check what’s available.

Free, no obligation (privacy policy). Prefer to talk? Call 1300 603 404.

What Is Business NBN?

Business NBN runs over the same NBN network as a home plan, but the plan is set up for commercial use. Most speed tiers carry more upload than a home plan, a static IP is included, and you can add faster fault restoration and 4G failover.

It’s available to ABN holders at any address where the NBN is live, including staff working from home. See how business and home internet compare.

A business on Business NBN, with more data coming down than going up, a static IP, and an optional 4G backup path4GIP
More upload than a home plan on most speed tiers
A static IP included
Optional 4G failover if the NBN drops
Optional faster fault restoration

Compare Business NBN Speeds

Six speed tiers, from 50/20 to 2000/500 Mbps. The NBN type at your address decides which ones you can get, so we check it before we quote.

NBN 50

50/20 Mbps

Small offices with light-to-moderate cloud use

Download
50 Mbps
Upload
20 Mbps
Get a Free Quote

Included

  • Unlimited data
  • No speed shaping
  • A static IP
  • Brisbane-based helpdesk

Available on

A 4GB file at full speed

10 min 40 s

NBN 100

100/40 Mbps

Teams on cloud apps and video calls every day

Download
100 Mbps
Upload
40 Mbps
Get a Free Quote

Included

  • Unlimited data
  • No speed shaping
  • A static IP
  • Brisbane-based helpdesk

Available on

A 4GB file at full speed

5 min 20 s

NBN 250

250/100 Mbps

Busy offices moving large files, running cloud backups and lots of video calls

Download
250 Mbps
Upload
100 Mbps
Get a Free Quote

Included

  • Unlimited data
  • No speed shaping
  • A static IP
  • Brisbane-based helpdesk

Available on

A 4GB file at full speed

2 min 8 s

NBN 500

500/200 Mbps

Larger offices with many people on video calls and cloud apps at once

Download
500 Mbps
Upload
200 Mbps
Get a Free Quote

Included

  • Unlimited data
  • No speed shaping
  • A static IP
  • Brisbane-based helpdesk

Available on

A 4GB file at full speed

1 min 4 s

NBN 1000

1000/400 Mbps

Larger sites with heavy cloud use and large uploads every day

Download
1000 Mbps
Upload
400 Mbps
Get a Free Quote

Included

  • Unlimited data
  • No speed shaping
  • A static IP
  • Brisbane-based helpdesk

Available on

A 4GB file at full speed

32 s

NBN 2000

2000/500 Mbps

The biggest sites, moving very large files and backups all day

Download
2000 Mbps
Upload
500 Mbps
Get a Free Quote

Included

  • Unlimited data
  • No speed shaping
  • A static IP
  • Brisbane-based helpdesk

Available on

A 4GB file at full speed

16 s

Speeds are the tier maximum. Real speeds are lower, especially at busy times, and on FTTN, FTTB and FTTC the speed you get is confirmed once the service is active. Not sure what FTTP or HFC means? Our guide to the NBN types explains each one. Download times are worked out at each tier’s full speed.

Need upload as fast as download? See NBN Enterprise Ethernet and business fibre internet, or compare all our business internet options.

What Comes With Every Business NBN Plan

Unlimited Data

No data cap and no speed shaping, so cloud backups and large uploads never cost extra.

A Static IP

One IP address that doesn’t change, which VPNs, remote desktop, CCTV and hosted phone systems rely on.

Your Router or Ours

Use your own compatible router and manage it yourself, or buy one of our approved routers.

A Local Team

Our Brisbane helpdesk logs faults with NBN for you and has your account details on hand when you call.

Add-Ons for Business NBN

4G Business Failover

A 4G backup on the Telstra or Optus network that takes over if your NBN service drops, with unmetered failover data and basic remote router management. Speeds depend on mobile coverage at your site.

Faster Fault Restoration

Shorter restoration targets for NBN faults, from 12 hours down to 4 hours, for an extra monthly fee. One-month minimum, paid upfront.

See service level options

Managed Network

Managed firewall and router with 24/7 network monitoring. After-hours support is available as an add-on.

Get Connected in 4 Steps

1

Address Check

Tell us your address and how your team uses the internet. We check your NBN type and which speed tiers it supports.

2

Tier & Add-Ons

Choose your speed tier and add 4G failover, faster restoration or a managed network if you need them.

3

NBN Installation

Most connections take between 1 day and 4 weeks, depending on building approval, site access and your NBN type.

4

Ongoing Support

We set up the router if you buy one from us, and our Brisbane helpdesk supports you from then on.

Some addresses attract one-off NBN charges, such as a new development charge or a fee for a second connection at the same site. Ask us to check your address before you order.

FAQs

Business NBN FAQs

What is the difference between Business NBN and home NBN?

Business NBN runs on the same NBN network, but the plans are built for commercial use. Most speed tiers carry more upload than a home plan, a static IP is included, and you can add faster fault restoration and 4G failover. It’s available to ABN holders, including staff working from home.

What Business NBN speed tier does my business need?

For a small office with light cloud use, NBN 50 or NBN 100 is often enough. Teams on video calls all day, sending large files or running cloud backups usually need NBN 250 or faster. Your NBN type sets the fastest tier you can get, so we check your address first. Our guide to NBN speeds for business goes into more detail.

Does Business NBN include a static IP?

Yes. Every Business NBN plan includes one static IP address, which VPNs, remote desktop, CCTV and hosted phone systems rely on.

Can I use my own router with Business NBN?

Yes, as long as it’s compatible with the service. You then configure and manage it yourself. You can also buy one of our approved routers.

How long does it take to connect Business NBN?

Most connections take between 1 day and 4 weeks. The time depends on building management approval, site access and the NBN type at your address.

What happens if my Business NBN goes down?

We log the fault with NBN and keep you updated. The standard restoration target is 5pm the next business day, and faster targets from 12 hours down to 4 hours are available. A 4G failover add-on can keep you online while the fault is fixed, where your site has mobile coverage.

Is Business NBN available at my address?

Business NBN is available to ABN holders at any address where the NBN is live. We supply and support it across Australia from our Brisbane and Melbourne offices. Send us your address and we’ll confirm which speed tiers you can get.

What Our Customers Say

“We were so impressed that we switched our home internet over too, and we’re planning to transfer our mobile phones soon. Their customer service is outstanding, always responsive and helpful.”

Chevron AutomotivePhones & business internet

“We have used Databox for nearly 5 years now and there service has been exceptional for our business, no longer calling a call center overseas, but dealing with a Aussie company for our phones and internet, a breath of fresh air and would thoroughly recommend.”

Sue GRedgum Blinds and Shutters

“Value Added Meats has been using Databox Solutions for our phone, internet and managed IT services for over 5 years. They have been able to tailor to our unique needs seamlessly.”

Kseniya VasylenkoValue Added Meats

“They fully rebuilt our server rack, which was 15 years worth of mess, and overhauled our mobile and landline systems as well as internet services. Every representative has been extremely knowledgeable and friendly.”

Andrew MallettIT, phones & internet
Databox Solutions support team at their desks in the Brisbane office

Check Business NBN at Your Address

Send us your address and we’ll tell you which speed tiers you can get, with a free, no-obligation quote. You can bundle your phone system and IT support on the same monthly bill.