Backup & Disaster Recovery
Disaster recovery is the plan and setup that get your business running again after an outage, a ransomware attack or a hardware failure. We build yours from tested backups, on-site server failover and off-site cloud copies, with priority 24/7 response for business-critical systems.
Tell us about your environment and which systems your business can’t run without. We’ll put together a recovery plan for your workloads.
Free, no obligation (privacy policy). Prefer to talk? Call 1300 603 404.
The basics
Backup protects your data. Disaster recovery covers how your business gets running again, and how fast.
Data backup
Disaster recovery
How it works
Two numbers shape every plan: how much data you can afford to lose (RPO) and how quickly you need your systems back (RTO).
We list your systems, work out which ones the business can’t run without, and agree RPO and RTO targets for each.
We choose the mix of local backup server, cloud copies and failover that fits those targets, and the order systems come back in.
We install the backup server, set up replication, and connect every backup job to 24/7 automated monitoring.
We regularly test recovery, including failover, and adjust the plan when the results or your systems change.
If an incident hits, we work to restore your systems in the planned order. Our Priority plan adds 24/7 response.
Our Plans
Every plan starts with Backup & Replication for each workload you protect (see our data backup plans). These add on-site failover, off-site copies and priority response. Contact us for tailored pricing.
On-premises
An on-premises backup appliance for fast local recovery and server failover. Databox provides and manages the hardware, so there’s no upfront cost.
Hardware remains property of Databox Solutions
Get a quoteOn-premises
Double the RAM and storage of the Standard server, for heavier workloads or fast-growing data that needs more local capacity.
Hardware remains property of Databox Solutions
Get a quoteCloud storage
Off-site copies in an Australian-owned data centre, so you still have your data if something happens at your office.
Priority
Our highest level of protection: an off-site cloud data backup service with priority response around the clock, for business-critical systems.
Why Databox
We test, monitor and adjust your recovery setup after it’s in place, and check that your systems can be restored. Trusted by healthcare providers through our sister brand Databox Health.
We regularly test your disaster recovery process, including failover, so problems can be fixed before you need it.
Every backup job is monitored 24/7 by automated tools. Alerts go to our team, who act on them in business hours. Our Priority plan adds 24/7 incident response.
All client data is stored in Australian data centres, and cloud backups are kept in an Australian-owned data centre.
We design the plan around your systems, recovery targets and budget, then price it to match.
Your calls are answered by our own engineers in Brisbane and Melbourne, who know your setup.
Databox provides and manages local backup servers, so there’s no upfront hardware cost. The hardware stays our property.
Backup copies your data so it can be restored after a loss. Disaster recovery goes further. It covers the plan, processes and infrastructure needed to get your whole business running again after a major outage, a ransomware attack or a hardware failure.
Our managed plans combine both: backups plus recovery procedures we test regularly.
RPO (Recovery Point Objective) is the most data your business can afford to lose, measured in time, for example the last four hours of work. RTO (Recovery Time Objective) is how quickly your systems need to be running again after an incident.
Together they set your disaster recovery requirements, and we design your plan around the targets you agree with us.
All client data is stored in Australian data centres, and cloud backups are held in an Australian-owned data centre. Keeping data in Australia makes the Privacy Act 1988 rules on sending personal information overseas simpler to manage.
We regularly test your disaster recovery process, checking that data can be restored and that failover works. Backup jobs are also monitored 24/7 by automated tools, with alerts going to our team.
It depends on which systems are affected, how much data there is, and the recovery time you plan for. Restoring from a local backup server is usually faster than downloading from the cloud, and failover to the local server can keep key systems running while the original server is repaired.
We agree recovery targets with you up front and test against them.
Yes. Start with a Single Workload plan and add PCs, servers, NAS devices or VM hosts at a reduced per-unit rate as you grow. We’ll update your recovery plan as your systems change.
Tell us about your environment and our team will put together a recovery plan tailored to your workloads.
Call us on 1300 603 404 or fill in the form at the top of this page.