Category: IT Tips & Tricks

Discover how phone system, managed IT services, and business internet from Databox Solutions help businesses enhance communication, security and efficiency.
Use our business travel technology checklist

Business Travel Technology Checklist: Is Your Work Kit Actually Ready?

Your Laptop Fits in the Bag. That Does Not Make It Travel-Ready. Packing for a work trip is the easy part. Landing and finding that the charger is too weak, the headset will not connect and the files you need never actually downloaded is the part that catches people out.

working overseas secure remote access

Working Overseas? Secure Access to Your Business Systems

Travelling Overseas and Need to Do Some Work? You have thought about the laptop, the power bank, the eSIM or roaming activation. But have you thought about how you will securely access your business systems from another country? Planning an overseas trip where you will need to do some work?

Airline Power Bank Rules

Airline Power Bank Rules Are Changing. Time to Rethink Your Travel Tech I recently returned from Vietnam and was surprised to see just how much airline rules around portable chargers have changed. It got me thinking: are power banks becoming more of a hassle than a help for business travellers?

Microsoft retiring SMS authentication, time to use passkey

Microsoft Is Retiring SMS Authentication

What Businesses Need to Know Microsoft has announced a major change to how people access Microsoft 365 and other services protected by Microsoft Entra ID. From 1 February 2027, Microsoft will stop providing SMS text messages and voice calls as authentication methods for Microsoft Entra ID. Passkeys will become the

Office Relocation Checklist

Office Relocation Checklist for IT & Phone Systems

Moving offices without a plan is how businesses end up with no internet, no phones and no access to their files on day one. Use this checklist to keep your technology running through the move or hand the whole thing to our Brisbane and Melbourne team. At a glance, a

Instant Asset Write-Off 2026

Instant Asset Write-Off 2026

Take advantage EOFY Specials and incentives with Databox The instant asset write-off is still active for Australian businesses with turnover under $10 million. The deadline to act is 30 June 2026, equipment must be purchased, installed, and ready to use before then. You claim it in your 2025–26 tax return.

business phone systems

The benefits of a cloud-based phone system for Australian SMEs

The Benefits of a Cloud-Based Phone System for Australian SMEs Phone systems are the one piece of business tech most SMEs never review until something breaks. A cloud-based phone system cuts call costs, routes calls smarter, and lets your team work from anywhere on one business number. Most Australian businesses

Managed IT Services Sunshine Coast

IT Support Sunshine Coast

Databox: Bringing ISO Certified Managed IT, Phone & NBN Support Closer to You on the Sunshine Coast IT Support Sunshine Coast businesses can rely on starts with fast response, proactive monitoring and practical technology advice. If you’ve been in the market for reliable managed IT, phone, or NBN services, you’ll

managed IT services Databox 2026

Managed IT Trends Shaping Australian Business in 2026

Here we are February 2026 already. Can you believe it? The year’s barely begun, yet tech’s moving faster than ever. If you feel like your IT setup is juggling flaming torches, you’re not alone. The way businesses handle their IT has been shifting steadily, and this year is no exception.

Bitdefender Top Reseller Award - Managed IT Services

Databox Solutions Wins Bitdefender Top Reseller Award

Databox Solutions Named Bitdefender’s Top Performing MSP Partner in Australia Bitdefender has named Databox Solutions its top performing managed service provider partner in Australia, recognising the security outcomes our Brisbane team delivers for clients across the country. Databox Solutions has been named Bitdefender‘s top performing managed service provider partner in

ISO-certified Managed IT Services provider

ISO-Certified Managed IT Services

When businesses outsource their IT, they are trusting an external provider with far more than just technical support. Choosing the right Managed IT Services partner is critical to protecting business continuity, sensitive data, cybersecurity, and day-to-day operations. That’s why ISO-certified Managed IT Services are becoming an increasingly important decision factor

AI in Customer Support

AI in Customer Support: What’s Changing

If you’d told someone in the late 90s that customer support would one day become an AI-driven, omnichannel experience, they probably would’ve laughed. Back then, support meant waiting on hold, flicking through phone books, and hoping someone could help. Fast forward to 2025, and technology has transformed the entire support