Storm Protection for Business IT Systems

Storm Protection for Business IT Systems

Summer in Australia brings plenty of good things – barbies, beach trips, and long, easy arvos. But let’s be honest, it also brings some pretty wild weather. Storms can roll through without warning, unleashing lightning, intense heat, fire risks, and flooding. Watch: Storm ready. Business ready. That’s why storm protection is essential for every organisation. […]

Business Travel Technology Checklist: Is Your Work Kit Actually Ready?

Use our business travel technology checklist

Your Laptop Fits in the Bag. That Does Not Make It Travel-Ready. Packing for a work trip is the easy part. Landing and finding that the charger is too weak, the headset will not connect and the files you need never actually downloaded is the part that catches people out. The best travel kit is […]

Working Overseas? Secure Access to Your Business Systems

working overseas secure remote access

Travelling Overseas and Need to Do Some Work? You have thought about the laptop, the power bank, the eSIM or roaming activation. But have you thought about how you will securely access your business systems from another country? Planning an overseas trip where you will need to do some work? Most people pack the tech […]

Microsoft Is Retiring SMS Authentication

Microsoft retiring SMS authentication, time to use passkey

What Businesses Need to Know Microsoft has announced a major change to how people access Microsoft 365 and other services protected by Microsoft Entra ID. From 1 February 2027, Microsoft will stop providing SMS text messages and voice calls as authentication methods for Microsoft Entra ID. Passkeys will become the preferred authentication experience for users […]

Managed IT Trends Shaping Australian Business in 2026

managed IT services Databox 2026

Here we are February 2026 already. Can you believe it? The year’s barely begun, yet tech’s moving faster than ever. If you feel like your IT setup is juggling flaming torches, you’re not alone. The way businesses handle their IT has been shifting steadily, and this year is no exception. Let me explain what’s really […]

Databox Solutions Wins Bitdefender Top Reseller Award

Bitdefender Top Reseller Award - Managed IT Services

Databox Solutions Named Bitdefender’s Top Performing MSP Partner in Australia Bitdefender has named Databox Solutions its top performing managed service provider partner in Australia, recognising the security outcomes our Brisbane team delivers for clients across the country. Databox Solutions has been named Bitdefender‘s top performing managed service provider partner in Australia. The award recognises MSPs […]

ISO-Certified Managed IT Services

ISO-certified Managed IT Services provider

When businesses outsource their IT, they are trusting an external provider with far more than just technical support. Choosing the right Managed IT Services partner is critical to protecting business continuity, sensitive data, cybersecurity, and day-to-day operations. That’s why ISO-certified Managed IT Services are becoming an increasingly important decision factor for Australian organisations — not […]

AI in Customer Support: What’s Changing

AI in Customer Support

If you’d told someone in the late 90s that customer support would one day become an AI-driven, omnichannel experience, they probably would’ve laughed. Back then, support meant waiting on hold, flicking through phone books, and hoping someone could help. Fast forward to 2025, and technology has transformed the entire support landscape. Today, the biggest change […]