Step 1
IT Consultation & Assessment
We evaluate your current IT systems and identify areas for improvement.
Managed IT Services provide your business with a dedicated IT team that proactively manages, monitors, and supports your entire technology environment for a fixed monthly fee.
Instead of reacting to problems as they arise, Managed IT Services focus on:
Protection against ransomware, phishing, and data breaches using enterprise-grade security tools.
Automated backups and secure cloud solutions ensure business continuity.
Fast response times and reduced downtime keep your team focused on their work.
No surprise invoices. One fixed monthly fee that makes budgeting simple.
ISO-certified support for Essential Eight alignment and compliance requirements.
Issues are identified and addressed early to minimise disruption.
Proactive monitoring keeps systems running
Defend against ransomware & data breaches
Fast recovery with daily secure backups
We manage updates, patches, and planning
Support for ISO, QAssure, and industry audits
24/7 expert support without full-time hires
Tech that grows with your business
Fixed monthly fees, no bill shocks
Helpdesk + SLAs = fast issue resolution
We evaluate your current IT systems and identify areas for improvement.
We design and implement a Managed IT plan suited to your business.
We handle maintenance, security and updates to keep your business running smoothly.
Our pricing is based on your business’s specific needs, including:
Choose a managed IT provider that keeps your business secure, supported, and performing without the headaches.
We’ve been working with Databox for our IT support and couldn’t be happier. The team is always quick to respond, patient, and genuinely helpful - no issue ever feels too small or too hard. They’ve kept our systems running smoothly and saved us a lot of downtime. It’s great having an IT partner we can actually rely on and enjoy dealing with. Databox make everything simple, clear, and efficient - exactly what a busy office needs.
Our team has been thoroughly impressed with Databox’s professionalism and reliability. Their support team is consistently responsive, knowledgeable, and proactive in resolving any IT issues that arise. They take the time to understand our business needs and ensure our systems are running smoothly with minimal disruption...
Exceptional service and support! Value Added Meats has been using Databox Solutions for our phone, internet and managed IT services for over 5 years. They have been able to tailor to our unique needs seamlessly. I’m thoroughly impressed with their professionalism, reliability, and dedication to customer satisfaction, especially Murray and Jay. Highly recommend to anyone looking for dependable tech partners.
Databox have taken on the management of the IT systems for our Nursing Home. The handover was effected smoothly and the maintenance service offered is effected with ease. The upgrades to our network provides a more reliable management of our clinical systems ensuring less down time and that continuity of care is maintained for our residents.
Our flexible plans let you choose just what you need. We can also tailor additional features to match your growth.
Our Gold Plan includes on-site support, while the Silver and Casual Plans offer it as an add-on or hourly service.
Our Australian-based support team typically responds within minutes for remote assistance. Onsite visits can be scheduled urgently if needed.
Yes, we do. Our specialised team at Databox Healthcare IT Support for Clinics focuses on secure, compliant IT solutions tailored for medical environments. Whether it’s protecting patient data or managing clinical software, we ensure healthcare practices stay connected and compliant.
Contact us today! Our team will discuss your needs, evaluate your current IT setup, and provide a transparent quote.
Absolutely. Our Managed IT Services are designed to grow with your business. You can adjust your plan or add services at any time.
No. We believe in transparent, predictable pricing. You’ll always know what you’re paying for and why.
Absolutely. If your business wants to integrate phone and IT support into one streamlined setup, we’ve got you covered. Databox Solutions offers a wide range of business phone systems — from on-premise setups to flexible cloud solutions.
For businesses looking for a mobile-friendly and cost-effective option, check out our partner brand VoIP Express. VoIP Express softphone app lets you make and receive calls from your mobile, tablet or laptop — perfect for remote or hybrid teams that need smart, easy-to-use communication tools.
Get a free, no-obligation IT health check and find out how we can reduce downtime, improve security, and simplify your IT.
