On-Premises PBX Phone System for Australian Businesses

PBX stands for Private Branch Exchange. It’s a business phone system that manages incoming and outgoing calls, internal extensions, voicemail, call routing, and more.

Think of it as your office’s personal phone network — instead of each employee having a separate phone line, the PBX connects everyone through a single system. You can make internal calls, transfer calls, use voicemail, and even set up menus (like “Press 1 for Sales”).

There are two main types of PBX systems:

• On-Premises PBX – The equipment is installed at your office and managed locally.
• Cloud PBX – Everything is hosted online and managed by a provider.

With an on-premises PBX, you get more control, especially useful for businesses that want everything in-house or have specific call handling needs.

With an on-premises PBX, the system is physically installed at your office and managed locally. A cloud phone system runs online and is hosted by a provider.
If you need more control, prefer to keep your data in-house, or have specific setup needs, on-prem might be the better fit. If you’re still exploring options, take a look at our Cloud Phone Systems too.

Yes, in most cases. We can usually port your current numbers and check whether your existing handsets will work with your new setup. If needed, we can recommend compatible business handsets too.