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Seamless Transition to VoIP Express Platform

Leading Australian Camper Company’s Seamless Transition to VoIP Express

Revolutionising Communication in the Camping Industry

A leading camper company, with a widespread presence across Australia, was at the forefront of the camping industry. As the company expanded, the need for an advanced communication system became evident. The challenge was to identify a phone system that was not only user-friendly but also customisable to their distinct requirements.

The Challenge:

The company’s existing communication platform was becoming a hindrance. It was cumbersome, challenging to navigate, and lacked the adaptability the business required. With multiple sites to oversee, there was a pressing need for a solution that would simplify communication, making it both efficient and effective.

The Databox Solution:

Recognising the challenges faced by the camper company, Databox Solutions proposed a comprehensive solution. Along with providing high-speed business internet, Databox facilitated the company’s transition to VoIP Express.

Key Features of VoIP Express:
  • User-Friendly Interface: The platform’s intuitive design ensured that even those unfamiliar with VoIP systems could navigate it effortlessly.
  • Customisability: VoIP Express could be tailored to meet specific business needs, making it an ideal fit for the camper company.
  • Unified Communication: Features like desk phones, softphones, and mobile apps ensured seamless communication across devices.
  • Real-time Tracking: The platform incorporated tools that allowed businesses to monitor and track targets, ensuring consistent alignment with their goals.

The Transformation:

Following the transition to VoIP Express, the camper company experienced a remarkable transformation in their communication processes:

  • Enhanced Efficiency: The unified communication strategy ensured that all sites could communicate more effectively, fostering better decision-making.
  • Cost Savings: The company benefited from a reduction in communication-related expenses due to the system’s efficiency.
  • Improved Employee Experience: The user-friendly nature of VoIP Express ensured hassle-free communication, enhancing overall employee satisfaction.
  • Future-Ready: The scalability of VoIP Express meant that as the company expanded, their communication system would adapt accordingly.


The camper company’s collaboration with Databox Solutions and their transition to VoIP Express underscores the significance of having the right communication tools. This case study illustrates how a bespoke solution can enhance efficiency, curtail costs, and prepare businesses for future growth.

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