Transfer a Call in Microsoft Teams shouldn’t be stressful. Whether it’s the front desk sending a call through to accounts, or you handing a client over to a colleague, Microsoft Teams makes it a quick job once you know where to look. Updated that paragraph to capture the real-world habit — taking the caller’s number […]
When your NBN connection suddenly drops out, one of the quickest ways to restore your internet is to reboot NBN equipment. Whether your business uses FTTC, FTTN, HFC or FTTP, a simple power cycle of the NBN box and your router can often fix common connection issues. Below, we’ve put together clear, step-by-step reboot instructions […]
How to Record a Cell Phone call on Your Android or Apple Device (and Why the Old Ways Might Not Cut It Anymore) You’ve probably found yourself needing to record a call at some point, whether it’s for keeping a record of a business chat, capturing an important conversation, or just making sure you didn’t […]
To set up multi-factor authentication (MFA) on a Microsoft 365 work account, install the Microsoft Authenticator app on your phone, go to Microsoft’s MFA setup page (aka.ms/mfasetup), sign in with your work or school account and add the app as a sign-in method. Then add a backup method so you can still sign in if […]
Softphone Not Ringing? How to Fix Sleeping Tabs and Other Common Issues Softphone not ringing? If you’re using softphone in your web browser and you’re missing incoming calls or your softphone is not ringing at all, the cause may be simpler than you think: Your browser may be putting the softphone tab to sleep. What’s […]
Need help using Microsoft Teams Rooms? Our quick reference guide explains how to start meetings, join with a Meeting ID, share content, and more—perfect for Australian businesses using Microsoft 365.
If you have an NEC phone system, you may be at risk of a cyberattack. In recent times, there has been an influx of support calls due to major cyber-attacks and hacking attempts on NEC phone systems. It is essential to take preventive measures to protect your phone system from being compromised. One of the […]
