Category: How to

Discover how phone system, managed IT services, and business internet from Databox Solutions help businesses enhance communication, security and efficiency.
How to Transfer a Call in Microsoft Teams

How to Transfer a Call in Microsoft Teams

Transfer a Call in Microsoft Teams shouldn’t be stressful. Whether it’s the front desk sending a call through to accounts, or you handing a client over to a colleague, Microsoft Teams makes it a quick job once you know where to look. Updated that paragraph to capture the real-world habit

NBN Troubleshooting Guide: How to Reboot NBN Box and Router

How to Reboot NBN Box and Router

When your NBN connection suddenly drops out, one of the quickest ways to restore your internet is to reboot NBN equipment. Whether your business uses FTTC, FTTN, HFC or FTTP, a simple power cycle of the NBN box and your router can often fix common connection issues. Below, we’ve put

how to record a cell phone call on iphone

How to Record a Call on iPhone or Android Device

How to Record a Cell Phone call on Your Android or Apple Device (and Why the Old Ways Might Not Cut It Anymore) You’ve probably found yourself needing to record a call at some point, whether it’s for keeping a record of a business chat, capturing an important conversation, or

How to Set Up Multi-Factor Authentication

How to Set Up Multi-Factor Authentication

How to set up Multi-Factor Authentication (MFA) on your Microsoft account might sound a bit daunting if you’re not a tech whiz, but honestly, it’s not as complicated as it seems. In fact, taking this simple step can seriously beef up your account’s security – something we all need more

why my softphone not ringing

Softphone Not Ringing? How to Fix it?

Softphone Not Ringing? How to Fix Sleeping Tabs and Other Common Issues Softphone not ringing? If you’re using softphone in your web browser and you’re missing incoming calls or your softphone is not ringing at all, the cause may be simpler than you think: Your browser may be putting the

miecrosoft teams meeting guide

How to Use Microsoft Teams Rooms: A Step-by-Step Guide

Need help using Microsoft Teams Rooms? Our quick reference guide explains how to start meetings, join with a Meeting ID, share content, and more—perfect for Australian businesses using Microsoft 365.

Cyberattacks on NEC Phone Systems and How to Stay Safe

If you have an NEC phone system, you may be at risk of a cyberattack. In recent times, there has been an influx of support calls due to major cyber-attacks and hacking attempts on NEC phone systems. It is essential to take preventive measures to protect your phone system from