If your phone number has been marked as spam or shows the incorrect company name, you’re not alone. Many Android devices rely on third-party caller ID services to manage contact information, which can sometimes result in issues like incorrect business names or spam labels. Fortunately, you can take steps to update or remove your caller ID information to resolve these issues.
Why Does This Occur?
Many smartphones, especially Android devices, use third-party services such as Truecaller and Hiya to manage caller ID information. While these services help filter spam calls, they may sometimes mislabel legitimate business numbers or display incorrect company names.
Steps to Remove or Update Your Caller ID
If you need to remove or update your caller ID information, here’s how to do it with popular services:
Truecaller
- Remove Your Caller ID (Free):
- Visit Truecaller Unlisting.
- Follow the instructions to submit your request to remove your caller ID.
- Update Your Caller ID (May Incur a Cost):
- Use the same Truecaller Unlisting link.
- Follow the instructions to submit a request for updating your caller ID information.
Hiya
- Remove or Update Your Caller ID:
- Visit Hiya Support.
- Complete the provided form to submit a request for removal or update.
What to Expect
- Confirmation: You will typically receive an email confirmation after submitting your request.
- Processing Time: Processing may take up to a week.
- Verification: You may be required to send a verification email from your company to confirm ownership of the business number.
If you have additional questions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help make your experience with VoIP Express as smooth and secure as possible.