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Top Australian IT support & Communication Solutions since 1999

Databox Solutions

Who is Databox Solutions?

Since its inception in 1999, Databox Solutions has established itself as a trailblazer in the realm of smart communications solutions and IT support,located in Greater Brisbane. Our journey began with a vision to empower Australian businesses with technology that speaks of reliability and innovation. Over the years, Databox Solutions has experienced significant growth, not only in terms of size but also in the breadth and sophistication of our offerings.

With a steadfast commitment to delivering 100% Australian IT support, we have continually evolved to keep pace with the dynamic world of technology, all while maintaining our core values of customer-focused service and local expertise. Our growth trajectory is marked by significant milestones, including the expansion of our service portfolio to encompass a wide range of tailored solutions—from advanced phone systems and business broadband to comprehensive managed IT services.

At Databox Solutions, we pride ourselves on our deep understanding of the unique challenges faced by Australian businesses. This insight drives our innovation and shapes our solutions, ensuring that they not only meet but exceed the evolving needs of our clients. Our growth is a testament to our ability to adapt, innovate, and maintain a client-centric approach, making us a trusted partner in the industry.

As we continue to grow and expand our reach, our commitment to providing top-tier, locally supported IT and communication solutions remains unwavering. We look forward to continuing our journey as a leading provider of smart communication solutions, pushing the boundaries of what is possible and setting new standards in the industry.


Australian IT Support Team

How can Databox Solutions Help You?

Databox Solutions is committed to making life easier for Australian businesses by providing reliable and innovative products and services combined with 100% local support. Our team of experts will design, implement, and maintain phone and internet systems that meet your company’s specific needs. With Databox, you can expect seamless solutions that will save money and increase your team’s productivity.



Products and Services

Databox offers a range of products and services for business communications, including:Voice: phone systems with our Databox call billing platform Business Broadband: fast and reliable Business NBN connectivity Managed services: support when you need it most, with the option of being your IT helpdesk or partnering with your existing in-house technical team Business services: tools for the modern workforce, including audio and video conferencing, online meetings, secure team chat apps, and more.All services are available on flexible monthly contracts and can be upgraded anytime. You choose the services you need for your business, and we’ll bundle them into one easy-to-understand bill. With Databox, you’ll always know exactly how much you’re paying monthly for your phone, broadband, and managed IT services.


Utilise our Top Australian IT Support Team

Empowering Businesses with Local Expertise
At Databox Solutions, our Australian IT Support is not just a service; it’s a commitment to empowering businesses with unparalleled local expertise and support. Rooted in the heart of Brisbane since 1999, we have established ourselves as a beacon of reliability and innovation in the Australian technology landscape.


Understanding the Local Business Environment
Our support team, entirely based in Australia, is acutely aware of the unique challenges and opportunities within the Australian business context. This deep understanding allows us to provide not only technically proficient but also contextually relevant solutions to our clients.


Real-Time, Hassle-Free Support
In an era where time is a critical asset, we ensure that our support is prompt and efficient. Australian businesses benefit from real-time assistance without the inconvenience of time zone delays or cultural misunderstandings. Our clients appreciate the ease of getting their issues resolved quickly and efficiently, allowing them to focus on their core business operations.


Customised Solutions for Diverse Needs
Recognising the diverse nature of Australian businesses, our Australian IT support is not a one-size-fits-all service. We tailor our support and solutions to meet the specific requirements of each business, whether it’s a start-up in need of agile tech solutions or a large corporation seeking robust IT infrastructure.


Building Long-Term Relationships
Our approach to Australian IT support is relationship-driven. We believe in building long-term partnerships with our clients, understanding their evolving needs, and aligning our services accordingly. This approach has enabled us to maintain strong and lasting relationships with businesses across Australia.


Commitment to Excellence and Continuous Improvement
Our Australian IT Support team is comprised of highly skilled professionals committed to excellence. Regular training and upskilling ensure our team stays ahead of the latest technological advancements, ready to tackle new challenges and provide cutting-edge solutions.


Accessible and Transparent Communication
We pride ourselves on our straightforward, jargon-free communication. Our clients value the clarity and transparency we bring to our interactions, making complex IT scenarios understandable and manageable.


In summary, Databox Solutions’ Australian IT Support represents more than just technical assistance; it embodies a partnership with Australian businesses, offering local expertise, real-time support, and customised solutions to foster growth and innovation in the Australian business community.





What Can I Expect from Databox?

When you choose Databox, you can expect reliable, Australian-based tech support from a knowledgeable, service-driven team. Whether we become your IT help desk or partner with your existing in-house technical team, you can avoid the hassle of long hold times and multiple department transfers. Our specialists will work with you to understand your unique business needs and deliver a cost-effective solution for now and into the future. 


Our Commitment to Innovation

Innovation at the Core

At Databox Solutions, we believe in staying ahead of the curve. Our commitment to innovation is evident in every solution we offer. From cutting-edge cloud phone systems to advanced business broadband, we continuously evolve our services to meet the changing needs of modern Australian businesses. Our team of expert developers and Australian IT Support specialists works tirelessly to bring you the latest in technology and communications, ensuring your business is always ahead of the game.

Bespoke Customer Service

Our approach to customer service sets us apart. We understand that each business has unique needs and challenges. That’s why our dedicated team takes the time to understand your business and tailors solutions specifically for you. We pride ourselves on providing a personalised experience, ensuring that every interaction with us adds value to your business.


Sustainable Business Practices

Eco-Friendly and Sustainable

In line with our commitment to the future, Databox Solutions adopts eco-friendly practices in our operations. We strive to minimize our environmental impact and help our clients do the same through energy-efficient technology and sustainable business solutions.


Why Choose Databox?

A Partner, Not Just a Provider

Choosing Databox Solutions means more than just accessing top-tier technology solutions. It means partnering with a team that’s invested in your success. Our Australian-based support, comprehensive offerings, and customised solutions make us the ideal partner for businesses looking to thrive in a digitally connected world.

Giving Back to the Community

Databox Solutions is more than just a business; we’re a part of the community. We actively engage in community initiatives and support local events, contributing to the growth and well-being of the society that supports us.


Contact Us for a Free Consultation

Let’s Discuss Your Needs

Every great partnership begins with a conversation. Reach out to us for a free consultation. Our team is ready to discuss how we can tailor our solutions to fit your business needs and help you achieve your goals. Contact us today at 1300 603 404 or support@databox.net.au to start your journey towards optimised business communication and Australian IT support solutions.


Get in Touch

To experience reliable and seamless communication & Australian IT support, contact us at 1300 603 404 or inquire online. Our passionate team in Brisbane, Australia, will design and deliver systems that work for you now and into the future. For general customer concers of Australian IT support, email support@databox.net.au.

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