Cloud Phone Systems, Business Internet and Managed IT News

Business Phone System with Call Summaries: Meet Recap AI

business phone system with call summaries

Let’s be honest. No one enjoys scribbling notes mid-phone call, especially when you’re juggling a dozen other things. If you’re running a business, those moments matter. That’s why we’re excited to introduce Recap AI, a smart feature built into your business phone system with call summaries delivered automatically after every conversation. No more chasing details. […]

Traditional Phone System Upgrade

Add Modern Features to a Traditional Phone System

Many businesses considering upgrades start by asking whether they can modernise their existing setup or if it’s time to move to a fully hosted business phone system designed for today’s cloud-connected environment. Understanding the differences between enhancing a traditional system and transitioning to a modern platform is critical before making a decision. Can You Add […]

Managed Endpoint

Managed Endpoint

Managed Endpoint Databox Solutions’ Managed Endpoint service ensures every business device is secure, monitored, updated, and supported so your team can work productively without worrying about IT issues or cyber threats. A managed endpoint is any business device that is professionally looked after by our team instead of being left for users to manage themselves. […]

Small Business Cybersecurity: The Malware You Didn’t Download

some malware comes unboxed. Small business cybersecurity solutions

Small business cybersecurity is no longer just about antivirus software or firewalls. Today’s threats increasingly come from places most businesses never expect, including brand-new devices that may already contain malware before they are ever used. This is known as a supply-chain compromise. The Australian Cyber Security Centre provides guidance on cyber supply chain risk management […]

IT Support Sunshine Coast

Managed IT Services Sunshine Coast

Databox: Bringing ISO Certified Managed IT, Phone & NBN Support Closer to You on the Sunshine Coast IT Support Sunshine Coast businesses can rely on starts with fast response, proactive monitoring and practical technology advice. If you’ve been in the market for reliable managed IT, phone, or NBN services, you’ll know how much difference local […]

Databox Solutions Wins Bitdefender Top Reseller Award

Bitdefender Top Reseller Award - Managed IT Services

Databox Solutions Named Bitdefender’s Top Performing MSP Partner in Australia Bitdefender has named Databox Solutions its top performing managed service provider partner in Australia, recognising the security outcomes our Brisbane team delivers for clients across the country. Databox Solutions has been named Bitdefender‘s top performing managed service provider partner in Australia. The award recognises MSPs […]