How to set up Multi-Factor Authentication (MFA) on your Microsoft account might sound a bit daunting if you’re not a tech whiz, but honestly, it’s not as complicated as it seems. In fact, taking this simple step can seriously beef up your account’s security, something we all need more of these days, right? So, let […]
Cloud, On-Prem or Teams Voice? Breaking Down Phone Systems for Aussie Businesses Choosing the right phone system for your business can feel a bit like staring at a menu with too many delicious options. Should you pick Cloud or Hosted VoIP, stick with good old On-Premises gear, or just go all-in with Teams Voice? It’s […]
AI in phone system: where Tech Shines and Where It Still Falls Short You’ve probably noticed it already, whether it’s that automated voice sorting your call at the bank or the chatbot sorting out your telco woes, AI has found its way into cloud phone systems. It’s creeping in quietly but surely, reshaping how businesses […]
Teams Calling with VoIP: Why Adding VoIP Express Makes All the Difference If you’ve been paying any attention to how Aussies are communicating on the job lately, no doubt you’ve heard about Teams Calling. Microsoft Teams has really changed the game from just a chat and meeting tool to a full-blown phone system. But – […]
Scan to Email Stopped Working? Here’s Why (And How to Fix It) If the scan to email function on your office printer has suddenly gone haywire, you’re not alone. Here are the usual suspects and some no-nonsense troubleshooting steps to get it sorted fast. If you’ve ever been caught scratching your head when the trusty […]
Think 1300 and 1800 numbers are outdated? Think again. These classic numbers still pack a punch when it comes to looking pro and staying easy to reach. Alright, let’s kick things off with a quick question: Ever noticed those business phone numbers that start with 1300 or 1800 numbers? You know, the ones businesses use […]
Why You Should Use a Cloud/Hosted Phone System That Integrates With Your Customer Relationship Management (CRM) If you use a CRM, adding your phone system to it can save you time. A cloud phone system that connects with your CRM puts your customer info right where you need it. Here’s how Cloud Phone System CRM […]
Softphone Not Ringing? How to Fix Sleeping Tabs and Other Common Issues Softphone not ringing? If you’re using softphone in your web browser and you’re missing incoming calls or your softphone is not ringing at all, the cause may be simpler than you think: Your browser may be putting the softphone tab to sleep. What’s […]
The easiest way to fax from email for Australian businesses Looking to send a fax without a machine? Databox E-Fax makes it simple. Whether you’re working remotely or in the office, our cloud-based fax solution lets you send faxes straight from your email — fast, secure, and paperless. Step-by-Step: Send a fax from email Open […]
As storm season approaches in Australia, it’s crucial for businesses to take proactive steps to protect their networks and NBN connections from potential lightning strikes. With the right precautions, you can minimise the risk of damage and ensure your operations remain uninterrupted. Here’s a simple guide tailored to the common NBN connection types: FTTC, HFC, […]
If your phone number has been marked as spam or shows the incorrect caller ID, you’re not alone. Many Android devices rely on third-party caller ID services to manage contact information, which can sometimes result in issues like incorrect business names or spam labels. Fortunately, you can take steps to update or remove your caller […]
