To set up multi-factor authentication (MFA) on a Microsoft 365 work account, install the Microsoft Authenticator app on your phone, go to Microsoft’s MFA setup page (aka.ms/mfasetup), sign in with your work or school account and add the app as a sign-in method. Then add a backup method so you can still sign in if […]
Teams Calling with VoIP: Why Adding VoIP Express Makes All the Difference If you’ve been paying any attention to how Aussies are communicating on the job lately, no doubt you’ve heard about Teams Calling. Microsoft Teams has really changed the game from just a chat and meeting tool to a full-blown phone system. But – […]
Scan to Email Stopped Working? Here’s Why (And How to Fix It) If the scan to email function on your office printer has suddenly gone haywire, you’re not alone. Here are the usual suspects and some no-nonsense troubleshooting steps to get it sorted fast. If you’ve ever been caught scratching your head when the trusty […]
1300 vs 1800 numbers: who pays for the call, why national numbers still help Australian businesses, and what they cost to run.
Why You Should Use a Cloud/Hosted Phone System That Integrates With Your Customer Relationship Management (CRM) If you use a CRM, adding your phone system to it can save you time. A cloud phone system that connects with your CRM puts your customer info right where you need it. Here’s how Cloud Phone System CRM […]
Softphone Not Ringing? How to Fix Sleeping Tabs and Other Common Issues Softphone not ringing? If you’re using softphone in your web browser and you’re missing incoming calls or your softphone is not ringing at all, the cause may be simpler than you think: Your browser may be putting the softphone tab to sleep. What’s […]
The easiest way to fax from email for Australian businesses Looking to send a fax without a machine? Databox E-Fax makes it simple. Whether you’re working remotely or in the office, our cloud-based fax solution lets you send faxes straight from your email — fast, secure, and paperless. Step-by-Step: Send a fax from email Open […]
As storm season approaches in Australia, it’s crucial for businesses to take proactive steps to protect their networks and NBN connections from potential lightning strikes. With the right precautions, you can minimise the risk of damage and ensure your operations remain uninterrupted. Here’s a simple guide tailored to the common NBN connection types: FTTC, HFC, […]
If your phone number has been marked as spam or shows the incorrect caller ID, you’re not alone. Many Android devices rely on third-party caller ID services to manage contact information, which can sometimes result in issues like incorrect business names or spam labels. Fortunately, you can take steps to update or remove your caller […]
