Fast, Reliable Business Internet in Brisbane backed by Local Support

It depends on your address, team size and how much an outage would cost you. Business NBN suits many small offices. Larger or more cloud-reliant businesses often need fibre or Enterprise Ethernet, with a static IP, a managed router and 4G failover. Pick the plan that matches your site, not simply the cheapest or fastest one advertised. We supply and support business internet Australia-wide, with on-site teams in Brisbane and Melbourne.

Entry-level Business NBN plans typically start around $80 to $100 a month for 50/20 Mbps. Prices rise as you add upload speed, a static IP, stronger service levels or 4G failover. Symmetrical plans (100/100 Mbps and up) and Enterprise Ethernet cost more, but come with committed speeds and stronger service levels. We quote a fixed monthly cost for your address, so you know the cost upfront.

For most businesses, yes. Business NBN adds options that standard residential plans usually don’t include, such as a static IP, priority business support and service levels. If you use VoIP phones, cloud software, VPN, CCTV or remote access, a business plan is usually the better fit.

For a small office with light-to-moderate cloud use, 50/20 Mbps or 100/40 Mbps is often enough. If your team runs lots of video calls, large file transfers, cloud backups or VoIP, look at symmetrical speeds of 100/100 Mbps or more, where upload matches download. Upload, latency, router quality and contention affect real-world performance as much as the headline speed.

Video meetings, cloud backups, sending large files, hosted phone systems and remote CCTV access all depend on upload, not just download. They’re usually the first things to struggle on a low-upload connection. That’s why a symmetrical connection often performs far better for business than a high-download, residential-style plan.

You may need a static IP if your business uses VPN, remote desktop, firewall rules, CCTV remote access, hosted services, VoIP systems or secure external access. A static IP gives your business a fixed internet address, which makes these systems easier to manage and support.

Business NBN suits many small and medium businesses. Choose Enterprise Ethernet, a dedicated business-grade fibre service, if you need symmetrical speeds, more upload, stronger service levels or more reliable connectivity for critical operations. As a rule, weigh business continuity first, then performance, then price.

It depends on your exact address. Most metro and many regional premises can get fibre to the premises (FTTP), and thousands of sites sit inside NBN Business Fibre Zones in capital cities and regional centres, including Brisbane, Melbourne, Sydney, Perth and Adelaide. Enterprise Ethernet is available there, sometimes with reduced build costs. We check your address before recommending a connection, so you’re not quoted for something that can’t be delivered.

Yes. Fibre to the premises (FTTP) runs fibre all the way into your building and gives the best speeds and reliability. HFC (cable) and fibre to the curb (FTTC) can also reach high speeds. Fibre to the node (FTTN) and fibre to the building (FTTB) use copper for the last stretch, which can limit speed, and fixed wireless can be affected by weather and distance from the tower. We check your address and connection type before recommending a plan. See our guide to the types of NBN.

Yes. Many businesses run VoIP phones and Teams Calling over Business NBN. Call quality depends on upload speed, latency, router quality, network setup and failover, not only download speed. Because we provide both the internet and the phone system, we design them together, which can make call quality issues quicker to diagnose than with separate providers.

Without a backup connection, you can lose cloud apps, email, EFTPOS, VoIP phones, remote systems and file sharing until the service is restored. A 4G failover connection can keep essential services online during an outage, switching over automatically so your team can keep working.

If even a short outage would stop you taking payments, making calls or accessing cloud systems, failover is worth it. A 4G backup connection sits alongside your main internet and takes over automatically during an outage, so phones, EFTPOS and email can keep running. It’s especially valuable for retail, medical, and any business where downtime directly costs money. For critical sites, we can also add a second fixed line from a different supplier or on a different physical route, so a single fault is less likely to take out both connections.

Mobile 4G and 5G speeds change with signal strength and network load. That’s why we offer 4G as a failover connection alongside a fixed NBN, Ethernet or fibre service. If the main link drops, the 4G connection takes over automatically, helping keep phones, EFTPOS and email running.

A Business NBN connection typically takes between 1 day and 4 weeks, depending on building access and the NBN technology at your address. Fibre and Enterprise Ethernet typically take 6 to 8 weeks to install, and can take longer if your site needs new infrastructure, is heritage-listed or needs NBN to make changes at your address. We manage the order and installation and keep you updated on timeframes for your site.

In most cases we can keep downtime to a minimum. We provision the new connection and configure your router and network before cutting over, so the switch from your old service is as smooth as possible. Where a brief overlap or transition window is needed, we plan it around your business hours and can use 4G failover to help keep you online during the changeover.

We provide and support business internet Australia-wide, including Brisbane, Melbourne, Sydney, Perth, Adelaide, Canberra and regional centres, and we can manage connectivity for offices in several states from one point of contact. Our on-site teams are based in Brisbane and Melbourne, with remote provisioning and support elsewhere. For remote or rural sites where NBN fixed-line services aren’t available or reliable, we can set up Starlink satellite internet. Not sure we cover your area? Contact us and we’ll check your address.