Managed Disaster Recovery for Brisbane Businesses

Disaster recovery is the plan and setup that get your business running again after an outage, a ransomware attack or a hardware failure. We build yours from tested backups, on-site server failover and off-site cloud copies, with priority 24/7 response for business-critical systems.

  • Recovery plans built around your RPO and RTO targets
  • Server failover on a Databox local backup server
  • Off-site cloud copies in an Australian-owned data centre
  • Priority 24/7 incident response for business-critical systems

Get Your Free Disaster Recovery Assessment

Tell us about your environment and which systems your business can’t run without. We’ll put together a recovery plan for your workloads.

Free, no obligation (privacy policy). Prefer to talk? Call 1300 603 404.

Backup vs Disaster Recovery

Backup protects your data. Disaster recovery covers how your business gets running again, and how fast.

Copies of Your Data

Regular copies of PCs, servers, NAS devices and VM hosts
Restore files, folders or whole machines after a loss
Cloud copies in an Australian-owned data centre
Every backup job monitored 24/7
See Our Data Backup Plans

Your Business Running Again

A recovery plan built around your RPO and RTO
Server failover on a local backup server
Recovery, including failover, tested regularly
Priority 24/7 incident response on our Priority plan

How We Build Your Disaster Recovery Plan

Two numbers shape every plan: how much data you can afford to lose (RPO) and how quickly you need your systems back (RTO).

1

Assess

We list your systems, work out which ones the business can’t run without, and agree RPO and RTO targets for each.

2

Design

We choose the mix of local backup server, cloud copies and failover that fits those targets, and the order systems come back in.

3

Set up

We install the backup server, set up replication, and connect every backup job to 24/7 automated monitoring.

4

Test

We regularly test recovery, including failover, and adjust the plan when the results or your systems change.

5

Respond

If an incident hits, we work to restore your systems in the planned order. Our Priority plan adds 24/7 response.

Disaster Recovery That Fits Your Business

Every plan starts with Backup & Replication for each workload you protect (see our data backup plans). These add on-site failover, off-site copies and priority response. Contact us for tailored pricing.

Databox Local Backup Server (Standard)

An on-premises backup appliance for fast local recovery and server failover. Databox provides and manages the hardware, so there’s no upfront cost.

16-core CPU / 48GB RAM / 2TB storage
Local backup replication
Server failover capability
Proactive disaster recovery testing

Hardware remains property of Databox Solutions

Get a quote

Databox Local Backup Server (Premium)

Double the RAM and storage of the Standard server, for heavier workloads or fast-growing data that needs more local capacity.

16-core CPU / 96GB RAM / 4TB storage
Local backup replication
Server failover capability
Proactive disaster recovery testing

Hardware remains property of Databox Solutions

Get a quote

Cloud Backup Storage

Off-site copies in an Australian-owned data centre, so you still have your data if something happens at your office.

Usage-based pricing
Australian-owned data centre
Oldest snapshots removed automatically at your storage limit
Pairs with a local backup server for copies in two places
Get a quote

24/7 Priority Disaster Recovery

Our highest level of protection: an off-site cloud data backup service with priority response around the clock, for business-critical systems.

Off-site cloud data backup service
Priority 24/7 incident response
For business-critical systems
Server failover available with a local backup server
Get a quote

Built for Australian Businesses

We test, monitor and adjust your recovery setup after it’s in place, and check that your systems can be restored. Trusted by healthcare providers through our sister brand Databox Health.

Proactive DR testing

We regularly test your disaster recovery process, including failover, so problems can be fixed before you need it.

24/7 monitoring

Every backup job is monitored 24/7 by automated tools. Alerts go to our team, who act on them in business hours. Our Priority plan adds 24/7 incident response.

Australian data sovereignty

All client data is stored in Australian data centres, and cloud backups are kept in an Australian-owned data centre.

Tailored to your needs

We design the plan around your systems, recovery targets and budget, then price it to match.

Dedicated local support

Your calls are answered by our own engineers in Brisbane and Melbourne, who know your setup.

Hardware included

Databox provides and manages local backup servers, so there’s no upfront hardware cost. The hardware stays our property.

FAQs

Common Questions About Disaster Recovery

What is the difference between backup and disaster recovery?

Backup copies your data so it can be restored after a loss. Disaster recovery goes further. It covers the plan, processes and infrastructure needed to get your whole business running again after a major outage, a ransomware attack or a hardware failure.

Our managed plans combine both: backups plus recovery procedures we test regularly.

What are RPO and RTO, and why do they matter?

RPO (Recovery Point Objective) is the most data your business can afford to lose, measured in time, for example the last four hours of work. RTO (Recovery Time Objective) is how quickly your systems need to be running again after an incident.

Together they set your disaster recovery requirements, and we design your plan around the targets you agree with us.

Where is my data stored?

All client data is stored in Australian data centres, and cloud backups are held in an Australian-owned data centre. Keeping data in Australia makes the Privacy Act 1988 rules on sending personal information overseas simpler to manage.

How often is disaster recovery tested?

We regularly test your disaster recovery process, checking that data can be restored and that failover works. Backup jobs are also monitored 24/7 by automated tools, with alerts going to our team.

How quickly can we recover after an outage?

It depends on which systems are affected, how much data there is, and the recovery time you plan for. Restoring from a local backup server is usually faster than downloading from the cloud, and failover to the local server can keep key systems running while the original server is repaired.

We agree recovery targets with you up front and test against them.

Can I add more workloads as my business grows?

Yes. Start with a Single Workload plan and add PCs, servers, NAS devices or VM hosts at a reduced per-unit rate as you grow. We’ll update your recovery plan as your systems change.

Databox Solutions support team at their desks in the Brisbane office

Get Your Free Disaster Recovery Assessment

Tell us about your environment and our team will put together a recovery plan tailored to your workloads.

Call us on 1300 603 404 or fill in the form at the top of this page.