If you’ve ever wondered what is included in managed IT services, this page explains exactly what Databox Solutions offers in our tailored IT support plans for Australian businesses.
Perfect for businesses needing end-to-end support, premium data protection, and proactive cyber security.
Inclusions:
Full IT support whenever you need help with desktops, laptops, or apps, both remotely and in person.
Behind-the-scenes system monitoring and automation to prevent problems before they happen
24/7 AI-driven cyber threat monitoring, detection, and response by real security analysts. More details about Bitdefender MDR.
Automated backup for emails, OneDrive, Teams and SharePoint to protect against data loss.
Keep servers secure and updated with both remote and onsite care.
Reliable backup and disaster recovery with local and remote replication.
Regular reports on performance, security and improvement opportunities.
Perfect for growing businesses that need reliable IT support and essential protection.
Inclusions:
Fast response to day-to-day IT issues remotely.
24/7 cyber threat monitoring with real-time detection and expert response.
Core antivirus and malware protection for your business devices.
Regular patching and performance tuning for your servers remotely.
Keeps a secure copy of your data onsite in case of accidental loss or failure.
Scheduled system reviews to ensure everything stays secure and up to date.
Focus on your core business while Databox Solutions handles the rest. Get in touch for a hassle-free, proactive Managed IT Services experience.
We offer a free IT audit to assess your current setup and help you find the right mix of services.
A managed IT service plan typically includes remote and onsite support, cybersecurity tools, data backup, server maintenance, and proactive system monitoring. At Databox Solutions, we offer tailored plans with services like Bitdefender security, Veeam backup, ConnectWise Automate monitoring, and unlimited user support.
We review your network, servers, backups, and device performance to detect risks, ensure updates are in place, and provide you with a report. This helps catch small issues before they become major disruptions.
Absolutely. We tailor every plan to your business size, user count, and specific needs, so you only pay for what you use.
Databox Solutions provides flexible and scalable Managed IT Services that adapt as your business evolves, ensuring you always have the right level of support.
Managed IT Services offer proactive support and strategic partnership rather than just reactive troubleshooting. We actively prevent issues from occurring instead of merely fixing them when they arise.
