Managed Services Provider (MSP)

Why Choose Managed Services Provider (MSP) ?

Databox will be your trusted partner for managed services. We offer constant and consistent monitoring of your systems with the goal of preventing failures wherever possible. With Databox, we can help maintain your systems and take a proactive approach for maximum productivity and reliability.

Our Plans Get a quote

The Benefits Of Managed Services Provider

Predictable Low Cost

With managed services, your costs are neatly packaged into a set amount paid on monthly basis. An in-house IT team, on the other hand, comes with many more frequent and unexpected expenses that can quickly drain your budget..


Managed services can help you expand or upgrade systems when you need to, without having to hire and train employees you won’t necessarily need later on.

Minimized Downtime

Downtime most often crops up due to equipment issues. Servers can fail, and computers can malfunction. Managed services can cut down costs associated with downtime by preventing it from happening in the first place.

Reliable Relationships

A trustworthy MSP is a valuable partner in helping your business grow, not just a service you call when something breaks. They have a vested interest in keeping your networks and systems healthy and delivering insights you can use to help your bottom line.

Databox Solutions IT Support Plans

What’s included?



per month per user*
Minimum 5



per month per user*
Minimum 5

PC maintenance

Support Issues

Carbonite 365 backup

Bitdefender endpoint protection

Connectwise Automate



M365 Business Premium


Microsoft Teams calling phone system (Calls Included )****


CodeTWO Email Signature



$250 per Server

$200 per Server

Server Maintenance

Shadow Protect Solo 300 or Shadow Protect SPX


Bitdefender endpoint protection



$60 per Router

$50 per Router

Monthly Updates

Monthly Health Check


Out of scope** work

$89 per hour

$129 per hour

On Boarding Fee

$200 per user

$125 per user

Casual jobs: $75 call out fee per site visit, $150 per hour for PC maintenance and support issues

*Scheduled quarterly services must be completed for all Users, Servers and Routers
**Out of scope work defined as any work undertaken outside of the above i.e. relocation
***All prices are exclusive of GST
****International calls are not included

Data Box Solutions


Start with a simplified quote that's customised to your business needs.
Simply complete the online form, or if you prefer, we can take your call on 1300 603 404.

Managed IT
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