Managed IT Services for Australian Businesses

Running a business is hard enough without IT headaches. That’s why Databox Solutions offers Managed IT Services designed to take the pressure off. From system monitoring to cybersecurity and everyday tech support, we manage your entire IT environment — so you can focus on growing your business. Whether you’re a small office or a multi-site company, we tailor our services to fit your exact needs.
Managed IT services

Start with a Free IT Audit

Not sure where your current IT setup stands? We offer a free, no-obligation IT audit to help you:
  • Identify vulnerabilities and risks
  • Discover ways to improve performance and security
  • Get expert insights into what’s working and what’s not
No pressure, no hard sell, just honest advice from your local experts.
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What is Managed IT Services?

Managed IT Services is like having your own dedicated IT department without the high cost. Instead of waiting for issues to happen, we take a proactive approach: maintaining, monitoring, and protecting your systems to prevent downtime and reduce business disruption.

With Databox Solutions, you get:

  • Smoother operations without interruptions
  • Predictable monthly IT costs
  • Better cyber security protection
  • Fast, expert support when you need it
Peace of mind, minus the tech headaches.
Managed IT Services

What’s Included in Our Managed IT Services

We cover everything your business needs to stay secure, supported and connected, all in one easy-to-manage service:

24/7 IT Support Desk

Aussie-based IT experts ready to help you, anytime.

Cyber Security & Threat Protection

Antivirus, firewall, patching, and active threat defence.

Proactive IT Monitoring & Maintenance

We catch issues early—before they become problems.

Backup & Disaster Recovery

Keep your data safe with secure cloud backups and recovery plans.

Device & User Management

Laptops, desktops, mobile—set up, managed, and secured.

Cloud Services & Migration

Scalable cloud solutions tailored to your business needs.

Network & Internet Support

Internet issues? We’ll sort your routers, switches, and connectivity.

Ongoing IT Strategy & Consulting

Regular reviews and planning to align IT with your growth.

6 Key Benefits of
Managed IT Services

Enhanced Security

Protect your business with enterprise-grade cyber security solutions.

Data Protection

Secure backups through M365 Backup, Veeam, and other reliable tools.

Increased Efficiency

Proactive support keeps your systems running smoothly and reduces downtime.

Controlled Costs

Fixed monthly pricing avoids surprise expenses and emergency fees.

Minimised Downtime

Fast response times and round-the-clock monitoring keep things running.

Scalability

Easily scale services up or down as your business grows or changes.

Cyber Security Compliance with the Essential 8

We help Australian businesses align with the Australian Government’s Essential Eight cyber security framework — protecting you from threats while keeping you compliant with industry standards.

Meet Insurance Requirements with Robust IT Management

Many insurance providers now require evidence of cyber security protocols. Our Managed IT Services provide the compliance and protection insurers look for, helping your business qualify for cyber insurance coverage.

Why Choose Databox Solutions as Your Managed IT Services Provider?

100% Australian-based team

One trusted provider for IT, phone system and internet

Flexible plans that grow with your business

Personalised service from people who care

Monty's
This company is amazing. From the sales reps to support and their account department. Always friendly to deal with, very accomodating, efficient, competitively priced, but most importantly, when dealing with a crucial services like phone and internet: RELIABLE! I would recommend them without hesitation.
Amparo Advocacy Inc.
We cannot recommend Databox Solutions more highly. They were not only significantly cheaper than other organisations which mattered to us as a small not for profit. The level of service they provided to ensure we got the right solution for our AV system and then support when we needed it has been exceptional. Check the rest out and then contact Databox Solutions, you will not be sorry.

Real Results from Happy Customers

Our Trusted Technology Partners

Step 1

IT Consultation & Assessment

We evaluate your current IT systems and identify areas for improvement.

Step 2

Tailored IT Solution Implementation

We design and deploy a strategy that aligns with your business goals.

Step 3

Continuous Monitoring & Support

We handle maintenance, security and updates to keep your business running smoothly.

How Our Managed IT Services Work

Managed IT services

Managed IT Services Pricing

  • Number of users and devices
  • IT infrastructure complexity
  • Security requirements
  • Level of support required (basic to full-scale)
We provide transparent, customised quotes to ensure you only pay for what you need.

How We Calculate Your Pricing

Our pricing is based on your business’s specific needs, including:

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Let’s Make IT One Less Thing to Worry About

Don’t let IT hassles slow you down. With Databox Solutions, you get industry-leading Managed IT Services that drive productivity, strengthen security, and support business growth.

Experience true peace of mind knowing your IT infrastructure is in the hands of seasoned professionals. Contact us today to discuss how our flexible service plans can be tailored to meet your business needs.

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FAQ

Our flexible plans let you choose just what you need. We can also tailor additional features to match your growth.

Our Gold Plan includes on-site support, while the Silver and Casual Plans offer it as an add-on or hourly service.

Our Australian-based support team typically responds within minutes for remote assistance. Onsite visits can be scheduled urgently if needed.

Contact us today! Our team will discuss your needs, evaluate your current IT setup, and provide a transparent quote.

Absolutely. Our Managed IT Services are designed to grow with your business. You can adjust your plan or add services at any time.

No. We believe in transparent, predictable pricing. You’ll always know what you’re paying for and why.