How do Small Businesses utilise Hosted Cloud Phone Systems?
You may come across different terms referring to Hosted Phone Systems, such as Virtual Phone Systems, VoIP or SIP Phone Systems, Cloud Phone Systems, or Cloud-Based Systems. Rest assured, they all mean the same thing - a convenient hosted solution that stores all your Phone System data, programming and features securely in the cloud, eliminating the need for a bulky PABX box in your office. With our NBN Ready Phone Systems, your business can rely on quality internet connectivity to ensure optimal performance.

Popular Handsets for Hosted Phone Systems
Yealink W73P DECT

Features
- 1.8” 128 x 160-pixel TFT color display
- Up to 20 simultaneous calls per base station
- 10 SIP accounts
- Call hold, call transfer, 3-way conference
- Support Opus audio codec
- Up to 35-hours talk time (in ideal conditions)
- Headset connection via 3.5 mm jack
Yealink SIP-T54W

Features
- 4.3” 480 x 272 Pixels Color Display
- 16 SIP Accounts
- 3-way conference
- USB 2.0 port
- USB/Bluetooth/RJ9
- Built-in Bluetooth 4.2
- Built-in dual-band 2.4G/5G Wi-Fi
- Dual-port Gigabit Ethernet
Yealink SIP-T57W

Features
- 7” 800 x 480 Pixels Color Display
- 16 SIP accounts
- 10-way conferencing
- 2 x USB 2.0 ports
- USB/Bluetooth/RJ9
- Built-in Bluetooth 4.2
- Built-in dual-band 2.4G/5G Wi-Fi
- Dual-port Gigabit Ethernet
Softphone


Features
- Access via the web interface.
- Make and receive calls from a computer.
- iOS and Android apps.
- Advanced phone system features included.
- Unlimited calls to Australian mobiles and landlines.
- No additional hardware required
When it comes to Hosted Cloud Phone Systems, the power lies in the cloud, not just the handset. Unlike traditional phone systems where most of the system's capabilities reside in the handset, hosted cloud systems have their intelligence in the cloud. Handsets serve as user-friendly interfaces, with features seamlessly added to the cloud-based setup by your provider.
For the popular VoIP Express Hosted Phone System, we offer a range of handsets from the trusted Yealink brand. Choose from their diverse selection of traditional desk phones and wireless handsets, ensuring optimal flexibility and functionality for your business communication needs.
Key Features of Phone System Features
With VoIP Express, our fully-hosted cloud-based phone system, you'll gain access to a feature-rich phone system across all the handsets in your setup. Experience the comprehensive capabilities of Databox Solutions, enhancing communication efficiency and productivity for your business.
- Dedicated Phone Number
- Call TransferCall Waiting
- Voicemail To Email
- Day And Night Greetings
- Call Park, Hold + Pickup
- Full Auto Attendant
- Music On Hold
- Call Flow Hunt Groups
- Extension Dialing

Frequently Asked Questions:
Q: Are Databox Hosted Phone Systems NBN Ready?
A: When it comes to NBN connections, you'll be using a VoIP or SIP service to run your phone system. In the past, you would have had separate phone and data/internet services. With NBN, your data service carries both your phone service and the internet. So, if your phone system is hosted, it is indeed NBN-ready!
Q: What Is the Difference Between 'Hosted,' 'Cloud,' & 'VoIP' Phone Systems?
A: They all refer to the same thing. Whether someone mentions a hosted or cloud phone system, they are essentially referring to the same concept. However, VoIP is often used as a broad term for the technology used by hosted phone systems to make and receive calls.
Q: What is VoIP?
A: VoIP stands for Voice over Internet Protocol and encompasses any phone call made using an internet connection. It leverages the internet to transmit voice signals digitally to another telephone. Popular platforms like Skype, WhatsApp, and IP-enabled PBX phone systems utilize VoIP technology.
Q: Will NBN Affect My Business?
A: The NBN (National Broadband Network) is an upgrade to Australia's telecommunications infrastructure. When it arrives in your area, existing copper networks will be replaced, offering faster internet speeds. It will also impact the way you make phone calls. As the NBN rolls out, it's crucial to ensure your phone system is compatible. Traditional PSTN lines will be phased out, making way for VoIP as the future of phone systems. Understanding and preparing for this change is essential. We recommend getting an NBN-Ready Audit from a qualified technician to assess your current technology and how the NBN will affect your business.
With Databox Solutions, you'll experience the ultimate business phone system designed to keep your team connected and productive. Upgrade to the future of communication with our reliable and efficient Hosted Phone Systems. Contact us today to discover how our solution can benefit your business.
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