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cloud phone features for small business
Databox Solutions Cloud Phone Features

Cloud Phone Features

Quick setup. Easy to use. Local support team.

Databox Solutions offers the cloud phone system that provides businesses with a flexible, scalable, and cost-effective way to manage their communications and collaboration. Our cloud phone system offers a range of features that can help businesses improve their communications and productivity. Some of the key features of our cloud phone system include:

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Cloud Phone Features

Virtual phone numbers

Databox Solutions provides virtual phone numbers that can be used to make and receive calls from anywhere in the world

Auto attendant

An auto attendant is a pre-recorded message that greets callers and offers options for routing their calls to the appropriate department or person.

Voicemail to email

This feature allows voicemail messages to be automatically sent to an email address as an audio file.

Call forwarding

With call forwarding, businesses can redirect calls to a different number or device, ensuring that they never miss an important call.

Conference calling

With conference calling, multiple parties can participate in a call, making it easier for businesses to collaborate and conduct meetings

Mobile app

A mobile app enables employees to make and receive calls from their mobile devices, even when they are away from their desk

Analytics and reporting

Databox Solutions provides detailed analytics and reporting that allow businesses to track call volume, call duration, and other important metrics.

Call recording

This feature allows businesses to record and save calls for training, quality assurance, or compliance purposes.

CRM integration

Integration with customer relationship management (CRM) systems allows businesses to access customer data and make informed decisions during calls.

Call queuing

Call queuing ensures that callers are placed on hold and are given an estimated wait time, making it easier for businesses to manage high call volumes.

Call screening

With call screening, businesses can see who is calling before they answer, allowing them to prioritize calls and respond appropriately.

Call transfer

This feature allows employees to transfer calls to another person or department, ensuring that callers are directed to the right person