Our expert team delivers solutions that work

Databox Solutions, Australian IT Support

Who we are

At Databox, we make life easier for businesses by delivering smart communication solutions and 100% Australian IT support from our Brisbane-based support centre. Every company needs a phone and internet system that works. A system you can rely on to meet the needs of your workforce.

That’s what we deliver.

Databox is a specialised provider of business grade communications products and services. That means we design, implement and maintain phone and internet systems to match your company’s needs.

With technology changing the way we work, it’s essential businesses have advanced communication capabilities. We’ll help you identify the tools you need, install them with minimal disruption and provide ongoing support and maintenance.

(A temporary Wi-Fi solution has been made for a local business operating in the Stunning Gold Coast hinterland)

How We Help

Australian wide dealer network

With an Australian wide dealer network, Databox Solutions offers nationwide coverage on outstanding IT support for phone, broadband and managed services to give you peace of mind wherever you are.

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Australian IT Support based in Brisbane
Australian IT Support based in Brisbane

Local support, guaranteed

We provide outstanding IT support for phone, broadband and managed services. Our specialists can answer your questions and solve your problems without the hassle of long hold times and being transferred to multiple departments.

We guarantee reliable, Australian-based tech support with friendly, highly-qualified staff who won’t baffle you with tech-talk, but instead use plain English to guide you. If we can’t solve the problem over the phone, we have an Australia-wide network of technicians ready to fix the problem.

Whether we become your IT helpdesk or solution partner with your existing in-house technical team, you’re in safe hands with our knowledgeable service-driven team.

Our history

Databox launched in 1999 and since then has grown exponentially both in size and resources. Our goal has always been to make life easier for Australian businesses by delivering reliable, innovative products and services, combined with 100% local support.

We’ve built a reputation for implementing seamless solutions that save our clients’ money and help them be more productive in their businesses.

Our team has enormous collective experience in the telecommunications and IT industries and we work with reliable providers and suppliers to ensure premium service for every client.

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Our founders

We've been about communication and collaboration since day one. Our founders Mark Prieditis and Con Sotiris had constantly overlapping paths in the telephony and IT space with shared clients over many years. Through continuous collaboration, they found an opportunity to create a unique service offering with the exisiting gap in the market to provide an all in one solution for communications.

With Con's IT background and voice skills and Mark's enterprise telephony knowledge and customer service expertise, Databox Solutions was born and continues to thrive with a growing staff base across Australia. 

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